Customer Service Advisor

Private Listing

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~ $70,000
Work type
Full Time
Contract type
How this job matches you
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Pay guide
Market insights based on all Customer Service jobs in Sydney NSW
Estimated range
$50k - $70k
Market average
Market average
Perks & benefits

Full job description

Join a well-established Fintech in North Sydney where your career has no boundaries

Your new company
This is your chance to embark on a career in the Financial Services industry at a company that are known for their training, development of new recruits and great team culture.

Your new role
Located in in North Sydney interaction hub, on any given day you will handle interactions from our customers about their home loans, transaction accounts and savings products.

Day-to-day you will:

  • Take pride in delivering a world class customer experience to build advocacy with our customers and deliver a simpler, better, smarter banking experience.
  • Manage high volume interactions in a multi-channel environment including phone and digital channels.
  • Provide an outstanding customer experience over the phone and via digital channels for a range of banking related queries including Home Loan and Deposit products
  • Add value at every opportunity by empowering customers to understand and have control of their online banking.

What you'll need to succeed
You will be required to be flexible to work 5 days a week on a rotating roster Mon-Fri between the hours of 8am-9pm. Flexibility is also offered in return, so if you have anything come up you'll be able to switch shifts.
Pay is an above market rate at $30.55 per hour + Super

What you'll get in return

  • Great opportunity to work for a successful and customer focused online bank
  • Receive industry leading training and regular coaching sessions
  • Rotational roster with higher pay rates on a Sunday
  • Above market pay of $30.55 ph + Super

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] , or call us now.

SA Licence number : LHS 297508

Job details
Date posted
7 Jul 2020
Expiring date
6 Aug 2020
Customer Service & Call Centre
Contact & Call Centre
~ $70,000
Contract type
Work type
Full Time
Job mode
Standard/Business Hours
Private Business
Work Authorisation
Australian Citizen/Permanent Resident
Company size
201 to 1000

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