1d ago

Customer-focused Personal Banker, Kingaroy QLD


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Full Time
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Full job description
  • 22 hours per week role in Kingaroy branch
  • Access to unlimited career pathways
  • Are you a people person who enjoys helping customers meet their needs?

About the role
As a Personal Banker, you will deliver a great customer experience by adopting a positive, relationship-based, and customer-centric approach. You will demonstrate passion for identifying and prioritising the complete financial needs of customers, and you will educate customers on easy ways to bank. You'll provide a full range of professional sales expertise and advice to help customers to meet their financial needs and goals. You'll dynamically seek opportunities to make appropriate customer referrals to accredited specialist staff and contribute to overall branch profitability, by achieving and seeking to outperform against targets.

About You
To be successful in this role, you will ideally bring the following-

  • Customer driven and sales oriented
  • Proactive and shows initiative
  • Role models a strong customer focus, preferably with retail and/or sales experience
  • Active user and promoter of technology
  • Ability to multi-task, highly adaptable to change and ambiguity
  • Tier 2 Accreditation

Rostered hours:
Monday: 8:45am – 3:00pm
Tuesday: 8:45am – 3:00pm
Thursday: 8:45am – 3:00pm
Friday: 8:45am – 3:00pm

About ANZ
ANZ is a leading regional bank with representation in 34 markets, focusing on core markets in Australia, New Zealand and Asia Pacific. As we continue our journey to build our global business and support our customers, we’re committed to attracting and retaining the best talent. We’ve made it our business to be an organisation where people strive, and are rewarded, for excellence.

At ANZ we aim to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.

We connect you to your world of opportunity.

72 per cent of Australian workers want the opportunity to work flexibly. Hear from ANZ staff about how they take advantage of our range of flexible options, including volunteer and lifestyle leave. https://www.youtube.com/watch?v=MOcQYLRm-Ao

Note: After your initial application you may be asked to complete an online assessment, this invite will be sent to you via email from our assessment partner SHL. Please action this request as early as possible, this will enable us to manage your application and provide you with an update in a timely manner.

To find out more about working at ANZ or to view other opportunities visit www.anz.com/careers.
You may apply for this role by visiting ANZ Careers and search for reference AUS075279.

LGBTI Jobs is Australia’s national job board dedicated to assisting Lesbian, Gay, Transgender, Transexual graduates and jobseekers connect with organisations actively engaged in LGBTI inclusion initiatives.

Job details
Date posted
28 Sep 2020
Banking, Superannuation & Finance
Retail Banking
Above avg.
Contract type
Work type
Full Time
Job mode
Standard/Business Hours
Work Authorisation
Australian Citizen/Permanent Resident

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