39d ago

Community & Customer Engagement Ops Lead

Tasmanian Networks Pty Ltd

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Estimated
~ $100,000 pro rata
Work type
Part Time
Contract type
Contract
How this job matches you
% match
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Pay guide
Market insights based on all Communicator jobs in Hobart TAS
Estimated range
$100k pro rata
Market average
$88k
$88k
Market average
$60k
$116k
Skills
COMMUNITY ENGAGEMENT
CUSTOMER ENGAGEMENT
PUBLIC RELATIONS
REPUTATION MANAGEMENT

Full job description

About the role

This critical role will be responsible for contributing to the ongoing review of community engagement strategies and implementation plans, including detailed scheduling of engagement activities and the management of relevant resources, budget and risks. Creating open and collaborative communication channels with internal and external stakeholders will result in ensuring that project objectives are understood, supported and implemented effectively.

Applying best practice community engagement principles, the role will build strong community connections, ensure community participation is central to engagement activities and help identify opportunities for collaboration and benefit sharing. The role is also responsible for ensuring that due diligence and assurances are in place with respect to any statutory obligations relating to community and customer engagement.

About the Business

At TasNetworks, we own, operate and maintain the electricity transmission and distribution networks in Tasmania, together with a supporting telecommunications network. We deliver a safe, cost-effective and reliable electricity supply to more than 285,000 residential, commercial and industrial customers in Tasmania. We also provide a connection to the Basslink undersea interconnector, and our network supports energy supply to customers in the broader National Electricity Market.

The National Electricity Market is transforming as new energy generation infrastructure replaces ageing infrastructure. Marinus Link and supporting transmission developments can support this transition by providing access to a low-cost, clean and reliable energy supply for customers.

Marinus Link is a proposed 1500 megawatt capacity undersea and underground electricity interconnection to more strongly link the Tasmanian and Victorian transmission networks, enabled by transmission developments in North West Tasmania. Marinus Link will also strengthen telecommunications service provision across Bass Strait. Marinus Link and supporting transmission developments can play a key role in Australia€™s future electricity grid, as the largest proposed infrastructure project in Tasmania€™s history.

About you

With expertise at the highest level in all forms of communication, community engagement and customer service, you will have proven reputation management and engagement experience that can be applied to a large linear infrastructure project. Demonstrating consistent and strong leadership behaviours whilst supporting peers and leaders in a constructive and collaborative way will enable you to effectively navigate through ambiguity, change and challenge. A demonstrated understanding of the regulatory framework in which a government owned utility operates and the link between business decisions and their impact on the regulatory outcomes will be highly regarded. An understanding of the Australian energy sector, together with tertiary qualifications in Social Science/Communications/Public Relations will aid in your ability to effectively engage with stakeholders at all levels.

What's on offer

This is a full time role currently available until the end of 2023. We offer a strong career path, excellent benefits, flexible working arrangements and employee assistance programs designed to guide you in reaching your full potential. For those looking for a lifestyle change and a relocation to Tasmania, TasNetworks will support the move by offering relocation assistance.

With a main project office in Hobart, the project team is based across Tasmania and Victoria, and you will travel as required to support project activities.

This a once in a generation opportunity, with all the benefits of a Tasmanian lifestyle, while working on a project of national and international scale and significance. The role offers the chance to unlock Tasmania€™s world class renewable energy and storage resources to support Australia€™s energy transition, and to significantly contribute to the economic growth and prosperity of regional Victoria and Tasmania.

Can you see yourself living here?

Based in Tasmania€™s capital, historic Hobart will be a great base for the successful incumbent to reside in order to take up this role. The region is situated on the scenic river Derwent with stunning world heritage wilderness areas just a stone€™s throw away. Enjoy a relaxed lifestyle with easy access to world-class events like Mona Foma, Taste of Tasmania and Wooden Boat festival.

How to apply

If this role and working at TasNetworks is of interest we look forward to hearing from you. Please ensure you attach a cover letter outlining how your skills and experience are aligned with this role, and an up to date resume. For more information about this opportunity and to obtain a position description, please click (here).

Applications close 11:59pm Wednesday 8th July 2020

For further information about the role, please contact [email protected]

Job details
Date posted
30 Jun 2020
Category
Marketing & Advertising
Occupation
Other
Estimated
~ $100,000 pro rata
Contract type
Contract
Work type
Part Time
Job mode
Standard/Business Hours
Work Authorisation
Australian Citizen/Permanent Resident

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