2d ago

Claims Specialist

Launch Recruitment

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Estimated
~ $100,000
Work type
Full Time
Contract type
Contract
How this job matches you
% match
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Salary information
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Skills
LEADERSHIP SKILLS
WORKERS COMPENSATION
WORKERS COMPENSATION CLAIMS

Full job description

12 Month contract available for an experienced Workers Compensation Claims Specialist, CBD or Newcastle location, immediate start

Previous experience as a Workers Compensaion Claims Specialist is required
Located close to public transport
Large Government organisation

Key Responsibilities:- 

  • Guide and implement a consistent process and service model across all Scheme Agents for the delivery of sustainable claim outcomes and improved customer experience.
  • Proactively work with Agents on the collaborative review of claims including the review of entitlements and guidance on claim strategy 
  • Provide technical support and guidance to the claims teams 
  • Establish and maintain collaborative relationships with workers and Scheme Agents 
  • Provide strategic input and assist in planning of claims that exceed 52 weeks of incapacity and or are vocationally detached from their pre-injury employer to achieve positive health, return to work and claims outcomes
  • Liaise with Scheme Agent contacts and Case Managers on service provision and transition off services.
  • Provide input and assist in planning where there are complex case management concerns
  • Provide input and assist in planning where there are barriers to worker's recovery/return to work/transition 
  •  Undertake quality assurance reviews of identified claims.
  •  Review of identified claims to ensure accuracy and consistency of data reporting.
  • Identification and reporting of case management issues to Scheme Agent contacts and Claims Portfolio Manager.

​Essential Requirements:-

  • Comprehensive understanding of workers compensation legislation and the operation of the NSW workers insurance scheme, combined with an in-depth understanding of Claims Management Systems
  • A comprehensive understanding of complex case management activities 
  • Highly developed strategic, analytical, and communication skills.
  • Participate in a team based environment
  • Excellent relationship management, interpersonal and leadership skills

This is an excellent opportunity to take the next step in your career and work with a company who is a leader in their field of expertise.
Interested applicants please contact Carolyn on 02 8023 5633 for further information or apply now 
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Job details
Date posted
15 Feb 2020
Category
Insurance
Occupation
Workers' Compensation
Estimated
~ $100,000
Contract type
Contract
Work type
Full Time
Job mode
Standard/Business Hours
Work Authorisation
Australian Citizen/Permanent Resident