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Checkout Supervisor

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$41,000 - $62,000
Work type
Full Time
Contract type
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Full job description

Mbantua Art Fine Gallery is looking for competent Checkout Supervisor with immediate start.

Location: Alice Springs, NT

Your responsibilities include:

  • Provide exceptional service to our customers in the gallery, through phone and email
  • Assure delivery of our products, overseeing delivery procedures
  • React to any complaints, and decide on appropriate action in regard to returned/damaged goods
  • Interview and train new staff members according to the gallery standards
  • Organize and oversee gallery stocktakes
  • Order new stock
  • Handle payments and be in charge of retail procedures
  • Be in charge of gallery display; and ensure that stock is labelled correctly
  • Be a guide for Indigenous arts for our customers throughout the world
  • Respond to enquires from Australia and overseas (knowledge of foreign languages is a big plus)

Your Profile:

  • Experience as a checkout supervisor or in a similar role
  • Strong customer service orientation
  • Team Leader with experience in interviewing and training new staff members
  • Marketing related background is advantageous, ability to identify new sales targets and create simple online content (online shop, Social Media)
  • Experience in completing orders made through the website, or over the phone
  • Excellent communication skills and strong attention to detail
  • Knowledge of new technologies, ability to take care of payments through different platforms
  • Problem solver with outstanding networking skills
  • Fluency in English, other languages will be a plus (we ship around the world)
  • Experience in working in an international environment, someone who can immediately recognize needs of customers with different backgrounds
  • Proven interest in art would be advantageous

What we offer:

  • Full time position with annual base salary between $48,000 - $55,000 (depending on your experience)
  • Great working environment
  • Exciting position in family-owned company with good recognition

Please note that our gallery is open 6 days a week – during busy season 7 days – which requires your availability to work on a rotating roster.

We’re looking for a dedicated worker who would like to establish long-term relationship with our gallery in Alice Springs.

Please send your resume and cover letter to: [email protected]

Job details
Date posted
9 Oct 2019
Retail Assistants
$41,000 - $62,000
Contract type
Work type
Full Time
Job mode
Standard/Business Hours
Work Authorisation
Australian Citizen/Permanent Resident