Business Analyst – Utilities/Metering Consultant


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Full job description

Are you looking for a career that will allow you to use your unique blend of business acumen and tech savvy? Business Analysts at IBM are subject matter experts that build the bridge between our business and our clients, immersing themselves into the market to understand problems and find innovative solutions. Be ready to navigate the complex relationships that make the business world run and find the actionable insights that result in great business decisions.

Your Role and Responsibilities
Business Analyst – Utilities/Metering Consultant

IBM is the largest technology and consulting employer in the world, serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things.

We are changing how we create. How we collaborate. How we analyse. How we engage. IBM is a leader in this global transformation so there is no better place to expand your career.

What Will I Be Doing?

As an experienced Business Consultant at IBM Global Business Services, you will deliver innovative client support and development through proactive optimisation and resolving issues, challenges and problems.

You will leverage your subject matter expertise and experience to ensure successful services support delivery and client success.

You will use your extensive knowledge in the Utilities Industry to take a leading role in providing support and project services in Perth area.

This opportunity involves analysing IT requirements for customer’s demand and implementing sound technical solutions implemented in accordance with the client’s requirements and IBM standards.

Whilst, the position requires primarily Utilities expertise, it is expected that you will have a thorough understanding of IT landscape: cloud, server, network, security, storage, systems management, integration, backup and recovery), it is expected that as the Business Consultant you also understand these technologies at a deeper level.

What Professional and Technical Expertise Will I Require?

  • More than 8 years’ experience working in Utilities Industry and Metering, with rich knowledge in the following areas:
    • Strong exposure to industry knowledge with Meter Data management, customer care, Billing System, AEMO rules and regulations.
    • Knowledge of WA Gas Market Procedures, market transactions, B2B B2Market.
    • Good knowledge on standing data processing and AEMO tariff schemas.
    • Tariff Management for Australian regulated Industry.
    • Strong experience in Network Charges Management.
    • Hands-on experience utilising ITIL principles.
  • Coordinate and work closely with other cross-functional team members both on/offshore
  • Significant experience in conducting client workshops to understand and document new or changed business requirements.
  • Excellent communication skills.

What Are The Desired Attributes and Skills I Can Bring To The Role?

  • Experience in working with the following platforms and tools:
    • ServiceNow
    • DevOps Skillset - Jira/Bitbucket/SonarQ
    • Version control
  • Strong production support & problem solving techniques
  • Strong presentation skills
  • Client Relationship and engagement
  • Team lead or project management aspirations in combination with a strong drive to further develop as a functional consultant
  • Ambition, excellent leadership skills and a talent for building successful client relationships will be highly valued.

Essential Requirement

  • Be an Australian citizen or Australian PR holder

Ideally tertiary qualified, you are a proven Business Analyst and a phenomenal communicator with extensive and relevant experience in the industry.

We will give you access to unique career opportunities, and a vast and diverse network of talented professionals.

If you are ready to start your next challenge with a career at IBM – click “Apply” today. To find out more, head to www.ibm.com.au/careers


Required Technical and Professional Expertise
See above

Preferred Technical and Professional Expertise
See above
About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About IBMIBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job details
Date posted
30 Jul 2021
Expiring date
9 Aug 2021
Information Technology
Business/Systems Analysts
Similar jobs pay
$100k - $100k
Contract type
Work type
Full Time
Job mode
Standard hours
Private Business
Work Authorisation
Australian Citizen / Permanent Resident

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