59d ago

AU - Strata Internal Claims Adjuster

Crawford & Co.

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Estimated
~ $77,000
Work type
Full Time
Contract type
Permanent
How this job matches you
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Pay guide
Market insights based on all Intern jobs in Sydney NSW
Estimated range
$65k - $77k
Market average
$85k
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$80k - $94k
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$94k - $108k
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$108k - $122k
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$122k - $136k
4 jobs
$136k - $150k
4 jobs
$150k - $250k+
9 jobs
$85k
Market average
$41k
$250k+
Skills
MICROSOFT WORD
PROPERTY CLAIMS
TEAM PLAYER
TIME MANAGEMENT
WRITTEN AND VERBAL

Full job description

Manage a portfolio of property claims to conclusion, ensuring compliance with service level agreements and meeting key performance indicators

  • Customer Focus: Focus on understanding and meeting the customer's needs. Involves actively seeking information to understand internal and external customers’ circumstances, problems, expectations, and needs
  • Organisational/Time Management: Effectively prioritises work and meets deadlines. Involves allocating time and resources efficiently and effectively; managing multiple assignments or tasks effectively.
  • Quality: Consistently produces high quality work. Involves professional presentation of documents, with high level of accuracy.
  • Communication/Interpersonal Skills: Communicates clearly and professionally with both internal and external clients. Involves conveying information, both written and verbal, in a clear and concise manner.
  • Responsiveness: Responds to requests for information, emails and returns telephone calls promptly and professionally
  • Adaptability: Demonstrates tolerance for uncertainty; responds to changing circumstances by being innovative and altering behaviour to better fit different situations; learn new skills, perform work in different ways; willing to be flexible.
  • Teamwork: Works cooperatively with others and build effective working relationships to accomplish common team goals and objectives. Involves understanding team dynamics, fostering collaboration, providing a tangible contribution and listening and responding to the input of others in a manner that creates an environment of mutual trust and respect. Willingness to transfer knowledge and skills as appropriate
  • Branch Manager
  • Adjusters
  • Clients
  • Service providers
  • Experience in management of General Insurance Claims
  • Insurance Contracts Act/FSRA legislation awareness
  • Stable work history
  • Excellent English
  • High Typing speed
  • Team Player
  • Work without supervision
  • Client service focus
  • Computer literate
  • High level literacy and adequate numeracy skills
  • Word Processing
Job details
Date posted
27 Aug 2020
Category
Insurance
Occupation
Claims
Estimated
~ $77,000
Contract type
Permanent
Work type
Full Time
Job mode
Standard/Business Hours
Work Authorisation
Australian Citizen/Permanent Resident

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