Search results
47 jobs
Sort by
Posted 31d ago
Senior Customer Engagement Manager - The Star Sydney
The Star Entertainment Group
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Drive customer engagement and outreach activities.
- Manage compliance and risk-related customer inquiries.
- Build and maintain relationships with premium and VIP guests.
Posted 16d ago
Consumer Care Manager, ANZ DTC
ResMed
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead customer service, inside sales and consumer support teams across Australia and New Zealand.
- Drive service quality, productivity, conversion and retention outcomes.
- Oversee workforce planning, forecasting, budgeting, and operational risk management.
Posted 38d ago
Client Service Manager - Financial Planning - 12-month initial contract
Anton Murray Consulting
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- First point of contact for clients regarding account servicing and financial plans.
- Responsible for client on-boarding and maintenance of client records.
- Facilitate administrative client queries and ensure timely delivery of commitments.
+60d ago
Client Service Manager
Synaco Global Recruitment
Sydney NSW 2000•Casual/Holiday
~$89k pro rata(Estimated)
KEY POINTS WE FOUND
- Manage day-to-day operations of assigned customer base
- Develop professional relationships with clients
- Supervise cleaning services and maintain client communications
Posted 1d ago
National Manager Customer Experience & Strategy
Talentpath
Sydney NSW 2000•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead the national customer experience function for The Smith Family.
- Translate supporter insights into actionable strategies for engagement and retention.
- Collaborate with senior leaders across Marketing, Philanthropy, and Fundraising to enhance organisational priorities.
Posted 1d ago
Service Delivery Coordinator (Fixed Term) | Kemps Creek NSW
Cevalogistics
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Act as the main point of contact for customer enquiries and ensure timely updates.
- Coordinate customer requirements and facilitate effective communication with warehouse operations.
- Track and report on contractual KPIs, ensuring SLAs are met and identifying areas for improvement.
Posted 2d ago
Service Delivery Coordinator (Fixed Term) | Kemps Creek NSW
Cevalogistics
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Act as the main point of contact for customer enquiries and ensure timely updates.
- Coordinate customer requirements and facilitate effective communication with warehouse operations.
- Track and report on contractual KPIs, ensuring SLAs are met and identifying areas for improvement.
Posted 2d ago
Content Moderation Specialist HYBRID — PERMANENT - FULL TIMESYDNEY, BRISBANE, MELBOURNE
Mable
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team focused on customer safeguarding in the healthtech sector.
- Handle moderation cases and ensure customer issues are resolved effectively.
- Promote a positive culture while identifying opportunities for process improvement.
Posted 2d ago
Customer Benefits & Loyalty Manager HYBRID — PERMANENT - FULL TIMESYDNEY, BRISBANE, MELBOURNE
Mable
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Manage customer benefits and loyalty programs to enhance customer engagement.
- Develop and execute strategies for customer advocacy and retention.
- Collaborate with cross-functional teams to optimise customer communication and training.
Posted 2d ago
Customer Business Partner 3-month contract
Six Degrees Executive
Sydney NSW 2000•Casual/Holiday
~$30 - $50 pro rata(Estimated)
KEY POINTS WE FOUND
- Manage end-to-end order management process for a key retail customer.
- Collaborate with Sales, Supply Planning, Warehousing and Logistics teams.
- Proactively identify and resolve issues impacting customer service.
Posted 2d ago
Contact Centre Manager HYBRID — PERMANENT - FULL TIMESYDNEY
Mable
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Oversee day-to-day activities of the HomeMade contact centre team.
- Lead and mentor customer service representatives to achieve performance targets.
- Implement strategies to optimise workforce management and enhance service delivery.
Posted 2d ago
Complaint Resolution Manager
COLONIAL FIRST STATE
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Manage the investigation and resolution of escalated complaints in accordance with policies and regulatory obligations.
- Provide specialist guidance to internal stakeholders on the complaint-management process and maintain strong relationships with external bodies.
- Participate in team meetings to contribute improvement ideas and refine the complaints process.
+60d ago
Customer Success Manager
Squiz
Sydney NSW 2000•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Drive customer retention and product adoption across a growing customer portfolio.
- Build strong partnerships and deliver measurable value at every stage of the customer journey.
- Collaborate with Sales, Product, and Delivery teams to shape exceptional customer experiences.
+60d ago
Operations Coordinator
Recruit Shop
Sydney NSW 2000•Full time
~$65k - $70k(Estimated)
KEY POINTS WE FOUND
- Coordinate and manage security services and operations.
- Supervise security staff and ensure compliance with policies.
- Support business growth by sourcing new clients and opportunities.
+60d ago
Client Relationship Manager
Link Group
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage and strengthen relationships with a portfolio of clients.
- Coordinate solutions and deliver high-quality outcomes in a financial services environment.
- Support account planning and collaborate with internal teams for seamless service delivery.
Posted 9d ago
Client Service Manager
Link Group
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage relationships with a portfolio of clients as a key point of contact.
- Work closely with internal operational teams to ensure effective service delivery.
- Identify opportunities for additional services and revenue growth across existing clients.
Posted 41d ago
Client Service & Operations Associate - Private Wealth - 12-month initial contract
Anton Murray Consulting
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Support Private Client Offboarding and Deceased Estate processing.
- Manage Asset Transfers and ensure compliance with SLAs.
- Provide exceptional client service to internal and external stakeholders.
+60d ago
Security Officers - The Star Sydney
The Star Entertainment Group
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide a welcoming and safe environment for all employees and patrons.
- Work closely with the Surveillance team to identify and report undesirable behaviour.
- Assist with Responsible Services of Alcohol and provide outstanding guest service.
Posted 18d ago
VIP Relationship Manager
Crown Melbourne
Sydney NSW 2000•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Manage and develop a portfolio of premium guests.
- Build long-term relationships to drive loyalty and revenue growth.
- Collaborate with internal teams to deliver tailored guest experiences.
+60d ago
Customer Service Manager
Ferrero
Sydney NSW 2000•Full time
~$76k - $110k(Estimated)
KEY POINTS WE FOUND
- Develop and improve customer service function for high customer satisfaction.
- Lead operational development and manage order-to-delivery cycle.
- Define strategic roadmap for enhancing customer service operations.