Toll People

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About Toll People
Toll People are a unique business unit within the wider Toll Group. We were established due to the lack of specialised recruitment services available within the marketplace. We have a genuine passion to provide quality recruitment services. The Toll Group’s standards for employment services are so specific that they found external service providers were unable to source the calibre of employees that the industry demands. As a result, Toll People was established.

While we were incredibly successful at supporting the Toll Group, we found ourselves with a 'best in class' recruitment process, sourcing the best candidates in the market. Given this success, we saw an opportunity to not only assist the Toll Group but our highly valued partners. Toll People entered the mainstream recruitment market in 2010 and 5 years on, we are Australia’s most recognised provider of staffing solutions to the Transport, Logistics & Supply Chain industry.

We assist our clients with everything from industrial labour-hire, through to temporary administration and permanent placements in the following areas:

Transport & Logistics / Supply Chain / International Freight
Accountancy & Finance
Customer Service & Contact Centre
Sales & Marketing
Human Resources & Safety
Business Support & I.T.
Executive Appointments

We pride ourselves on being able to provide a comprehensive recruitment solution, designed to address all of our clients needs, no matter how unusual they may seem.

Located at 14 offices throughout Australia and contactable 24 hours a day, our trained and experienced consultants are on call to help you get the job done.

So whether you’re an organisation looking for the best person for the job or you’re an individual ready to make a career move, talk to us today.

Statewide Independent Wholesalers (SIW) is Tasmania’s largest grocery wholesaler, supplying Woolworths, IGA and independent supermarkets across the state. During 2012, SIW began construction on a major new distribution facility.

The Challenge

SIW had been using labour hire services for its existing distribution centres from another supplier for two years with poor results, and ended up terminating the relationship. After this experience, SIW was reluctant to outsource labour hire to an external service provider.

Our challenge was to demonstrate to SIW that Toll had the expertise, experience and commitment to customer service required to work with them as a partner in their new project.

The Solution

Toll spent a considerable amount of time with key people within SIW’s Human Resources and Operations teams to learn about their business. We built up our database of suitable candidates with the specific skill sets that SIW required so we could be in a position to provide labour hire support at short notice, if required. We also offered to organise any drug testing and medical evaluations required and assist with rostering for inductions on site.

Shortly after the new warehouse opened, SIW called us with an urgent requirement for forklift drivers and pick packer staff. Over a two month period, the numbers of casuals required increased significantly.

The Results

Because we had engaged with SIW to understand their business, we were able to anticipate and meet their labour hire needs. SIW was extremely happy with Toll’s ability to provide high quality staff to support the new distribution centre in the short time frames required. We continue to work closely with SIW and are now its sole provider of recruitment services.