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Help Desk & IT Support jobs in Sydney NSW

• The average pay for Help Desk & IT Support jobs in Sydney NSW is $76K per year.
• Entry-level positions start at $40K per year, while the most experienced workers can earn up to $221K per year.
160 companies are currently advertising Help Desk & IT Support jobs in Sydney NSW including Hays, Michael Page, Macquarie Group, Green Light and Talent International.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ACTIVE DIRECTORY, OPERATIONS and ITIL.
Showing 1 - 20 of 86 jobs
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Posted 1d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide day-to-day support for all IT systems within the company.
  • Troubleshoot system and network problems and provide solutions.
  • Manage multiple open support incidents and liaise with stakeholders.
Posted 52d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide day-to-day AV conferencing support for executive conference rooms.
  • Remotely troubleshoot AV issues and support Zoom and Microsoft Teams environments.
  • Contribute to smooth AV setups for events and meetings.
Posted 13d ago
Full time · Permanent
$80,000 - $81,000 Above avg.

Key points we found

  • Provide first-level ICT support to staff by diagnosing and resolving issues.
  • Install, configure, and maintain desktop computers and business applications.
  • Manage user accounts and ensure compliance with data security protocols.
Posted 9d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 2 support for hardware, devices, and desktop environments.
  • Troubleshoot and resolve end-user issues related to various IT systems.
  • Collaborate with cross-functional teams to improve processes and user satisfaction.
Posted 1d ago
Contract
$45 - $55/hr Above avg.

Key points we found

  • Provide internal desktop support in an M365 environment.
  • Manage incidents and service requests from first contact to resolution.
  • Coordinate device readiness and account setups for new employees.
Expiring today
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide day-to-day support for all IT systems within the company.
  • Troubleshoot system and network problems and provide solutions.
  • Manage multiple open support incidents and liaise with stakeholders.
Posted 41d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

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Key points we found

  • Deliver Level 1 and Level 2 IT support both onsite and remotely.
  • Act as the first point of contact for technical issues with a focus on customer satisfaction.
  • Troubleshoot user access, authentication, and device compliance issues in hybrid environments.
Expiring in 3d
Full time · Contract
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide high level customer service for IT related queries.
  • Deliver 1st/2nd level support for incidents and service requests.
  • Ensure achievement of customer contractual service level targets.
Posted 33d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

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Key points we found

  • Provide face-to-face technical support to clients as a Level 1/2 Support Engineer.
  • Troubleshoot networking and infrastructure issues, and support Microsoft 365 services.
  • Join a supportive team with opportunities for training and career progression.
Posted 20d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

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Key points we found

  • Provide Level 1-3 IT support across the organisation.
  • Troubleshoot hardware, software, and network issues.
  • Contribute to infrastructure improvements and projects.
+60d ago
Full time · Permanent
Similar jobs pay ~$67k - $94k

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Key points we found

  • Provide technical support across the organisation
  • Resolve user issues efficiently in a Windows-based environment
  • Collaborate with internal teams to ensure consistent IT service delivery
Expiring in 1d
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Provide second-line technical support for escalated incidents across the organisation.
  • Administer and support Microsoft 365 services and other core IT services.
  • Collaborate with Service Desk and senior IT staff to meet SLAs.
Expiring today
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Join the technology team at Merivale as a Service Desk Analyst.
  • Provide Level 1 and 2 support across multiple teams and venues.
  • Utilise troubleshooting skills to resolve technical issues efficiently.
+60d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

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Key points we found

  • Provide Level 1/2 support as the first point of contact for customers.
  • Manage inbound support requests and own the service desk queue.
  • Work predominantly from home while being located in Newcastle or the Central Coast.
Expired 4d ago
Full time · Contract
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide high level customer service for IT related queries.
  • Resolve incidents and service requests within a ten minute window.
  • Ensure achievement of customer contractual service level targets.
Expiring in 1d
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide fast and useful technical assistance to clients.
  • Diagnose and resolve basic technical issues remotely.
  • Maintain accurate logs of events and resolutions.
Posted today
Part time · Contract
Similar jobs pay ~$40k - $60k

Pay information not disclosed by advertiser

Key points we found

  • Assist in installing and configuring computer systems.
  • Provide technical support to internal staff.
  • Manage access and subscriptions for websites and emails.
Expiring in 4d
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 1 IT support to clients and troubleshoot technical issues.
  • Manage incidents and service requests while ensuring service quality.
  • Collaborate with the Support Team to deliver exceptional client outcomes.
Expiring in 2d
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 2 support onsite and remotely for customers across Sydney.
  • Diagnose and resolve end-user hardware, software, and application issues.
  • Maintain accurate ticket notes and escalate complex issues as needed.
Posted 27d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide 1st & 2nd level IT support to end-users.
  • Troubleshoot issues related to systems, applications, software, hardware, or networking.
  • Log, monitor, and track service requests and incidents using ServiceNow.