Help Desk & IT Support jobs in NSW
• The average pay for Help Desk & IT Support jobs in NSW is $76K per year.
• Entry-level positions start at $29K per year, while the most experienced workers can earn up to $221K per year.
• 177 companies are currently advertising Help Desk & IT Support jobs in NSW including Hays, Michael Page, Macquarie Group, Green Light and Talent International.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ACTIVE DIRECTORY, ITIL and OPERATIONS.
• Entry-level positions start at $29K per year, while the most experienced workers can earn up to $221K per year.
• 177 companies are currently advertising Help Desk & IT Support jobs in NSW including Hays, Michael Page, Macquarie Group, Green Light and Talent International.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ACTIVE DIRECTORY, ITIL and OPERATIONS.
Showing 1 - 20 of 83 jobs
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Posted 7d ago
Full time
·
Permanent
$80,000 - $85,000
Above avg.
Fortnightly
Key points we found
- Provide first and second-level ICT support to business clients.
- Diagnose and troubleshoot faults with various ICT equipment.
- Monitor client devices and networks to ensure proper operation.
Posted 16d ago
Full time
·
Permanent
$80,000 - $100,000
Above avg.
Key points we found
- Provide technical support to students and staff in person and remotely.
- Install, configure, and maintain desktop hardware and software.
- Manage and maintain the organisation’s website and Learning Management Systems.
Posted 16d ago
Full time
·
Permanent
$79,499
Above avg.
Key points we found
- Serve as the first point of contact for technical support.
- Troubleshoot and resolve routine IT issues while maintaining ticket records.
- Escalate complex issues to senior engineers and assist with user onboarding.
Posted 12d ago
Full time
·
Permanent
$80,000 - $90,000
Above avg.
Key points we found
- Provide technical support to staff and maintain computer systems and networks.
- Ensure the smooth operation of computer infrastructure and web-based services.
- Assist with system upgrades, software deployments, and data backups.
Posted 38d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide day-to-day AV conferencing support for executive conference rooms.
- Remotely troubleshoot AV issues and support Zoom and Microsoft Teams environments.
- Assist in identifying improvements to AV support processes.
Posted today
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Posted 22d ago
Full time
·
Permanent
$75,000
Above avg.
+ super + 5% profit share bonus
Key points we found
- Deliver level 1 technical support to staff across Australia and New Zealand.
- Proactively resolve IT related issues via multiple support channels.
- Assist in the maintenance of network infrastructure and provide application support.
Posted 3d ago
Full time
·
Permanent
Similar jobs pay
~$75k
Pay information not disclosed by advertiser
Key points we found
- Deliver level 1 technical support to staff across Australia and New Zealand.
- Proactively resolve IT related issues via multiple support channels.
- Assist in the maintenance of network infrastructure and support Office 365 enquiries.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
[]
Key points we found
- Provide end-user support across the local business.
- Manage incidents, requests, and device support for various IT equipment.
- Collaborate with global IT teams while representing local needs.
Expiring today
Full time
·
Permanent
$80,000
Key points we found
- Deliver high-quality technical support to ensure smooth operation of IT systems.
- Troubleshoot hardware, software, and network connectivity issues.
- Provide training and guidance to end-users on IT best practices.
Posted 13d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Lead the daily operations of the Service Desk ensuring high-quality IT support.
- Manage ITSM ticket disciplines and drive ITIL-aligned practices.
- Coach and develop the Service Desk team while coordinating workloads and service delivery.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide Level 1/2 support as the first point of contact for customers.
- Manage inbound support requests and own the service desk queue.
- Work predominantly from home while being located in Newcastle or the Central Coast.
Posted 20d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide first level technical support to users across the organisation.
- Diagnose, troubleshoot, and resolve IT-related issues efficiently.
- Contribute to the continuous improvement of the IT Service Desk function.
Posted 21d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
[]
Key points we found
- Act as the first point of contact for technical issues across a broad user base.
- Troubleshoot and resolve day-to-day IT issues, both remotely and on-site.
- Maintain accurate records of incidents, resolutions, and system updates.
Expiring today
Full time
·
Contract
$40 - $42/hr
Above avg.
Key points we found
- Prepare, configure, and test mobile devices for deployment.
- Collaborate with project managers and technical teams to ensure efficient delivery.
- Troubleshoot and resolve incidents impacting device performance.
Posted 55d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide first-class IT support to Okta employees globally.
- Resolve technical issues in real-time using modern communication tools.
- Champion intelligent automation and enhance the onboarding experience.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$87k - $148k
Pay information not disclosed by advertiser
Key points we found
- Support daily service operations and enhance IT service delivery strategy optimization.
- Manage incident, problem, and change management processes effectively.
- Provide regular reports on IT service performance and operational risk.
Posted 23d ago
Part time
·
Internship & trainee
Key points we found
- Assist with helpdesk operations and technical support.
- Troubleshoot hardware, software, and network-related issues.
- Support cybersecurity initiatives and best practices.
Posted 41d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 1 IT support to clients
- Administer Microsoft Windows Desktop & Server, Exchange, and 365
- Work within a supportive team environment with opportunities for growth
+60d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $120k
Pay information not disclosed by advertiser
Key points we found
- Apply advanced troubleshooting techniques to provide unique solutions to customers' needs.
- Interact with engineers and partner with AWS teams to resolve customer issues.
- Drive projects that improve support-related processes and enhance customer experience.