in all categories

Help Desk & IT Support jobs in Melbourne VIC

• The average pay for Help Desk & IT Support jobs in Melbourne VIC is $80K per year.
• Entry-level positions start at $40K per year, while the most experienced workers can earn up to $202K per year.
100 companies are currently advertising Help Desk & IT Support jobs in Melbourne VIC including Hays, Michael Page, Talent International, Found People and Green Light.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ITIL, ACTIVE DIRECTORY and NETWORKING.
Showing 1 - 20 of 42 jobs
Sort by
Relevance
Posted 23d ago
Full time · Contract
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide high level customer service for IT related queries.
  • Resolve incidents and service requests within a ten minute window.
  • Ensure achievement of customer contractual service level targets.
Posted 38d ago
Full time · Contract
Similar jobs pay ~$110k - $160k

Pay information not disclosed by advertiser

Key points we found

  • Monitor and manage Incident tickets, Change tickets, and Service Requests in ServiceNow.
  • Ensure timely resolution and escalation following Standard Operating Procedures (SOPs).
  • Communicate effectively with team leads and clients.