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Posted 17d ago
Collections or Hardship Consultant
Hays
Melbourne CBD VIC•Full time
$94k
KEY POINTS WE FOUND
- Support customers experiencing financial hardship
- Negotiate repayment arrangements and suitable outcomes
- Maintain accurate customer records and case notes
Posted 17d ago
ubank Customer Service Advisors
Hays
Sydney CBD NSW•Part time
$77k
KEY POINTS WE FOUND
- Provide exceptional customer service in a contact centre environment.
- Assist customers with non-complex queries related to banking services.
- Work flexible hours to meet customer needs.
Posted 11d ago
NATIONAL CONTACT CENTRE OPERATOR
13cabs
Brisbane QLD 4000•Full time
$50k - $60k
KEY POINTS WE FOUND
- Answer customer calls and efficiently book taxis.
- Help customers with travel-related queries.
- Provide exceptional customer service.
Posted 4d ago
Everyday Banking Coach (Contact Centre)
Hays
Melbourne CBD VIC•Full time
$94k
KEY POINTS WE FOUND
- Join a Big 4 Bank as an Everyday Banking Coach.
- Support customers with their everyday banking needs through personalised conversations.
- Receive extensive training and career development opportunities.
+60d ago
Claims Recovery Consultant
ARMA Group
Sydney NSW•Full time
KEY POINTS WE FOUND
- Manage a portfolio of general insurance claims to resolution (end-to-end)
- Make and receive calls to discuss claims and negotiate recoveries
- Ensure compliance with industry regulations and guidelines
Posted 7d ago
Customer Service Consultant
Hays
Perth WA•Full time
$65k
KEY POINTS WE FOUND
- Be the first point of contact for customers in a contact centre environment.
- Assist with enquiries, policy administration, and claims-related support.
- Provide exceptional customer service while navigating processes and resolving queries.
Posted today
Customer Service & Sales Consultant | Ballarat
RACV
Ballarat VIC•Part time
$50k - $60k
KEY POINTS WE FOUND
- Part-time fixed hours role with a hybrid working arrangement.
- Deliver exceptional customer service and drive sales through effective solutions.
- Join a supportive team with opportunities for career growth.
Posted 2d ago
Customer Service Consultant
Talentpath
Brisbane QLD 4000•Full time
$73k
KEY POINTS WE FOUND
- High-volume inbound role handling time-critical customer situations.
- KPI-driven contact centre for experienced, performance-focused agents.
- Join a well-known insurance organisation with structured training and ongoing coaching.
+60d ago
Customer Service Representative
Probe Asia Pacific Pty Ltd
Springfield QLD 4300•Full time
$50k - $65k
KEY POINTS WE FOUND
- Provide essential support and high-quality service as the first point of contact for the Australian public.
- Break down complex government information into clear, easy-to-understand advice.
- Receive comprehensive paid training and support for career growth and development.
Posted 47d ago
Customer Outreach Analyst
The Star Entertainment Group
Sydney NSW 2000•Full time
$60k - $80k
KEY POINTS WE FOUND
- Engage in customer interaction and relationship-based conversations.
- Provide a hospitality-first approach in sensitive discussions.
- Collect, review, and document customer information accurately.
Posted 47d ago
Customer Service Representative
Probe Asia Pacific Pty Ltd
Springfield QLD 4300•Part time
$50k - $60k
KEY POINTS WE FOUND
- Provide essential support and high-quality service as the first point of contact for the Australian public.
- Break down complex government information into clear, easy-to-understand advice.
- Receive comprehensive paid training and support for career growth and development.
Posted 10d ago
Contact Centre Sales Agent
Hamilton Island
Sydney NSW 2000•Full time
$60k - $80k
KEY POINTS WE FOUND
- Join a high-performing Reservations Team as a Contact Centre Sales Agent.
- Convert enquiries into bookings and deliver personalised guest experiences.
- Enjoy a hybrid work model with perks including discounted travel and health insurance.
Posted 3d ago
Customer Communications Manager Full-time
Tal Services Limited
Sydney NSW 2000•Full time
$80k - $100k
KEY POINTS WE FOUND
- Create clear, customer-focused communications for life insurance information.
- Ensure compliance with regulatory and brand requirements for communications.
- Collaborate with stakeholders to deliver effective customer correspondence.
Posted 3d ago
Contact Centre Consultant
Qudos Bank
Traralgon VIC 3844•Full time
$60k - $70k
KEY POINTS WE FOUND
- Manage customer queries in a timely and professional manner.
- Provide exceptional service to customers via various communication channels.
- Support customers with the bank's range of products and services.
Posted 11d ago
Customs Support Agent
PATH4 GROUP
Sydney NSW 2000•Part time
$50k - $60k
KEY POINTS WE FOUND
- Support role in customs brokerage within a global logistics company.
- Data entry of shipping information and liaising with clients.
- Opportunity to develop customs experience and start a career in customs.
Posted 18d ago
Customer Service Representative
ISS PROPERTY SERVICES P/L
Sydney NSW 2000•Full time
$60k - $70k
KEY POINTS WE FOUND
- Provide outstanding front line client care via phone, email, and web portals.
- Coordinate the delivery of Contractor and Supplier services for building maintenance works.
- Identify process improvement opportunities to enhance customer experience.
Posted 4d ago
Customer Service Officer
Sharp & Carter
Brisbane QLD 4000•Casual/Holiday
$79k pro rata
KEY POINTS WE FOUND
- Provide customer support via phone, email, and web channels.
- Maintain accurate customer records and resolve enquiries at first contact.
- Work collaboratively in a supportive team environment.
Posted 4d ago
Care coordinator
Michael Page
Melbourne CBD VIC•Full time
$60k - $80k
KEY POINTS WE FOUND
- Coordinate and oversee client care plans to ensure needs are met effectively.
- Provide excellent customer service to clients, families, and healthcare professionals.
- Collaborate with healthcare professionals to improve service delivery and outcomes.
Posted 12d ago
Customer Care Specialist
Wow Recruitment
Melbourne VIC 3004•Full time
$81k
KEY POINTS WE FOUND
- Act as the first point of contact for workers and clients, providing exceptional customer support.
- Coordinate onboarding documentation, contracts and visa/work rights checks.
- Investigate and resolve worker and client queries, taking ownership through to resolution.
Posted 19d ago
Call Centre Agent (Multiple vacancies)
Easy Authoring
NSW•Full time
$74k - $79k
KEY POINTS WE FOUND
- Responsible for liaising with the community as part of the response hotline.
- Manage enquiries and provide clear public information while recording accurate data.
- Support effective response activities in a fast-paced government environment.