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Contact & Call Centre jobs

• The average pay for Contact & Call Centre jobs is $57K per year.
• Entry-level positions start at $30K per year, while the most experienced workers can earn up to $180K per year.
944 companies are currently advertising Contact & Call Centre jobs including Hays, Domino's, Randstad, Jb Hi-Fi and Compass Group.
• Top skills include CONTACT CENTRE, CUSTOMER SERVICE REPRESENTATIVE, TIME MANAGEMENT, MICROSOFT OFFICE and OPERATIONS.
Showing 1 - 20 of 33 jobs
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Posted today
Full time · Permanent
Similar jobs pay ~$50k - $60k

Pay information not disclosed by advertiser

Key points we found

  • Answer customer calls and efficiently book taxis.
  • Help customers with travel-related queries, whether it's lost property or an update on their trip.
  • Provide exceptional customer service that sets us apart.
Posted 18d ago
Contract · Temporary
$38 - $39/hr Above avg.

Key points we found

  • Provide exceptional customer service in a contact centre environment.
  • Manage inbound and outbound calls related to customer mortgages/loans.
  • Identify solutions for customers experiencing financial hardship.
+60d ago
Full time · Permanent
Similar jobs pay ~$64k - $74k

Pay information not disclosed by advertiser

Key points we found

  • Manage a portfolio of general insurance claims to resolution (end-to-end)
  • Make and receive calls to discuss claims and negotiate recoveries
  • Ensure compliance with industry regulations and guidelines
Posted 6d ago
Full time · Contract
Similar jobs pay ~$63k - $89k

Pay information not disclosed by advertiser

Key points we found

  • Join a fast-paced government environment as a Contact Centre Officer.
  • Provide high-quality customer service and support compliance activities.
  • Assist with administrative duties and manage customer enquiries.
Posted 52d ago
Full time · Contract
Similar jobs pay ~$71k

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Key points we found

  • Answer inbound customer calls and action customer emails in a contact centre environment.
  • Handle difficult calls and customer complaints, escalating issues where required.
  • Process general enquiries and gas connection requests accurately and on time.
Posted 1d ago
Full time · Permanent
Similar jobs pay ~$60k - $70k

Pay information not disclosed by advertiser

Key points we found

  • Provide support for customers regarding orders and inquiries.
  • Monitor delivery progress and provide status updates to customers.
  • Build professional relationships with customers and internal teams.
Posted 33d ago
Full time · Permanent
Similar jobs pay ~$75k - $80k

$75,000.00 - $80,000.00 Per Year

Key points we found

  • Deliver seamless customer experiences and troubleshoot technical issues.
  • Support customers and internal teams while managing activations and online orders.
  • Provide Level 2 support for complex queries and assist with fraud prevention.
Posted 3d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide exceptional service to HCF members over the phone.
  • Engage with members to identify and meet their needs.
  • Resolve member concerns and complaints effectively.
Expiring in 2d
Full time · Permanent
Similar jobs pay ~$100k - $130k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 2/3 support across contact centre technologies including Genesys and Nuance.
  • Troubleshoot and resolve complex issues to minimise customer impact.
  • Collaborate with customers and vendors to drive continuous improvement.
Expiring today
Full time · Permanent
Similar jobs pay ~$90k - $120k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 2/3 support across contact centre technologies including Genesys and Nuance.
  • Troubleshoot and resolve complex issues to minimise customer impact.
  • Collaborate with customers and vendors, driving continuous improvement initiatives.
Posted 18d ago
Part time · Permanent
Similar jobs pay ~$50k - $60k

Pay information not disclosed by advertiser

Key points we found

  • First point of contact for patients in a contact centre environment.
  • Handle inquiries professionally and provide empathetic support.
  • Collaborate with team members to meet service level targets.
Posted 19d ago
Full time · Permanent
Similar jobs pay ~$125k

Pay information not disclosed by advertiser

Key points we found

  • Support Defence’s strategic objectives through effective communication and coordination.
  • Drive change management initiatives and enhance operational readiness.
  • Manage relationships with stakeholders and subcontractors to ensure project success.
Posted 3d ago
Full time · Permanent
Similar jobs pay ~$73k

$37.13 ph + super + penalty rates & optional overtime

Key points we found

  • High-volume inbound role handling time-critical customer situations.
  • KPI-driven contact centre for experienced, performance-focused agents.
  • Join a well-known insurance organisation as a Customer Service Consultant.
Posted 3d ago
Part time · Permanent
Similar jobs pay ~$73k

$37.13 ph + super + penalty rates & optional overtime

Key points we found

  • Part-time Customer Service Consultant role in a global insurance organisation.
  • Handle high-volume phone calls in a structured, KPI-driven environment.
  • Available for early morning shifts, finishing by 11am.
Posted 4d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Manage a workflow of accounts to achieve positive financial resolutions.
  • Negotiate payment arrangements and assist with hardship applications.
  • Liaise with third-party agencies and maintain audit-ready case notes.
Posted 11d ago
Full time · Permanent
Similar jobs pay ~$120k - $150k

Pay information not disclosed by advertiser

Key points we found

  • Lead the transformation of Business Banking's contact centre capabilities.
  • Design AI-enabled customer and employee experiences.
  • Collaborate with cross-functional teams to deliver exceptional service journeys.
Posted 11d ago
Full time · Permanent
Similar jobs pay ~$120k - $150k

Pay information not disclosed by advertiser

Key points we found

  • Lead the transformation of Business Banking''s contact centre capabilities.
  • Design AI-enabled customer and employee experiences.
  • Collaborate with cross-functional teams to deliver exceptional service journeys.
Posted 26d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Join the Financial Crime team at SkyCity Adelaide as a Customer Outreach Analyst.
  • Ensure compliance with customer-related regulatory processes and conduct detailed screenings.
  • Collaborate with various internal departments to strengthen compliance frameworks.
Posted 5d ago
Full time · Permanent
Similar jobs pay ~$64k - $66k

Pay information not disclosed by advertiser

Key points we found

  • Join a leading building materials supplier as a Customer Service Consultant.
  • Deliver exceptional service to customers via phone, email, and web chat.
  • Enjoy a hybrid work setup with comprehensive training and career growth opportunities.
+60d ago
Full time · Permanent
Similar jobs pay ~$68k

Pay information not disclosed by advertiser

Key points we found

  • Access upcoming contact centre roles before anyone else
  • Great pay – above award $34.48 per hour + super
  • Full training provided – feel confident from day one