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Contact & Call Centre jobs in Melbourne VIC

• The average pay for Contact & Call Centre jobs in Melbourne VIC is $59K per year.
• Entry-level positions start at $34K per year, while the most experienced workers can earn up to $180K per year.
180 companies are currently advertising Contact & Call Centre jobs in Melbourne VIC including Hays, Domino's, Sharp & Carter, DFP Recruitment Services and Page Personnel.
• Top skills include CONTACT CENTRE, CUSTOMER SERVICE REPRESENTATIVE, TIME MANAGEMENT, MICROSOFT OFFICE and TEAM PLAYER.
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Expiring in 4d
Full time · Contract
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Serve as the first point of contact for inbound customer calls.
  • Provide exceptional customer service and support for Managed Fund Administration services.
  • Maintain strong relationships with advisers and investors while ensuring compliance.
Posted 13d ago
Full time · Permanent
Similar jobs pay ~$67k

Pay information not disclosed by advertiser

Key points we found

  • Join a leading building materials supplier as a Customer Service Consultant.
  • Deliver exceptional service to customers via phone, email, and web chat.
  • Enjoy a hybrid work setup with comprehensive training and career growth opportunities.
Expiring in 1d
Full time · Permanent
Similar jobs pay ~$68k

Pay information not disclosed by advertiser

Key points we found

  • Access upcoming contact centre roles before anyone else
  • Great pay – above award $34.48 per hour + super
  • Full training provided – Feel confident from day one
Expiring in 1d
Full time · Contract
Similar jobs pay ~$68k

Pay information not disclosed by advertiser

Key points we found

  • Call centre opportunities available in Melbourne''s South Eastern Suburbs.
  • Full time roles with consistent hours of 37.5 each week.
  • Supportive team environment with detailed training programmes.
Posted 6d ago
Full time · Permanent
Similar jobs pay ~$67k

Pay information not disclosed by advertiser

Key points we found

  • Deliver exceptional service to customers in a contact centre setting.
  • Engage with clients via phone, email, and web chat for order processing and issue resolution.
  • Participate in a comprehensive training program with opportunities for career growth.
Expiring in 2d
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Build and maintain performance scorecards tracking KPIs and variances.
  • Use SQL and Excel for data extraction and transformation to support operational performance.
  • Develop performance decks and provide strategic insights to leadership.
Posted 14d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Support internal and customer-facing communications across Customer Care.
  • Develop and manage communication strategies and templates.
  • Coordinate engagement initiatives and crisis management communications.
Expiring in 2d
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Serve as the first point of contact for inbound customer calls.
  • Ensure high-quality service delivery and maintain strong relationships with advisers and investors.
  • Achieve agreed client service metrics and provide timely support to clients.
Expiring in 4d
Full time · Contract
Similar jobs pay ~$62k - $68k

Pay information not disclosed by advertiser

Key points we found

  • Provide exceptional customer service by answering calls and resolving parcel issues.
  • Assist customers with various enquiries including postage rates and passport bookings.
  • Work in a supportive team environment with opportunities for growth.
Expiring in 4d
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Manage a workflow of accounts to achieve positive financial resolutions.
  • Negotiate payment arrangements and assist with hardship applications.
  • Liaise with third-party agencies and maintain audit-ready case notes.
Posted 15d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Join a vibrant Contact Centre team as a Banking Consultant.
  • Support customers with banking enquiries during evenings and weekends.
  • Enjoy a hybrid working model with structured training and ongoing support.