ABOUT THE COMPANY
A global business with an emerging presence in Australia, a business with strong forwarding, customs and logistics services. The Australian head office located is in Melbourne, extensive growth is projected over the next 12-24 months.

ABOUT THE ROLE
Working within head-office, this role calls for a Client Services Operator - Freight Forwarding member to join the team. Previous experience in Customer Service or Operations with in International Freight Forwarding is a essential. Maintaining a portfolio of accounts nationally, you will work closely with your clients and internal departments to ensure the smooth execution of freight movements.

DUTIES
* Work with overseas agents, shipping and airline contacts to ensure booking are placed
* Ensure all movements are DIFOT through strong reporting structures and procedures
* Provide daily status reports and troubleshoot potential issues
* Work closely with internal stakeholders to ensure minimal delays
* Maintain and service a portfolio of accounts nationally

SKILLS AND EXPERIENCE
* 5 years' experience in a freight forwarding Customer Service or Import Operations role
* Understand end to end import/export freight forwarder process
* Professional appearance and approach to the work day
* Demonstrated ability to explain current internal and external relationships
* Strong computer literacy (Expedient, Excel/Word/PowerPoint)

COMPANY CULTURE
Strong outward professional mind-set with strong internal structures, the Commercial team are energetic, have a great cohesion and enjoy their work. Bring an upbeat personality to fit with the team

BENEFITS
* Continued and on-going training and development program
* Career progression opportunities for motivated individuals
* Modern, dynamic office set-up

To apply online please click on the apply link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Andrew Bennett on 0409 137 399.

COVID-19: The health & safety of our team, candidates and our community are very important to us.

Therefore, we will be completing all of our recruitment processes via digital channels for the near future.

Client Services Operator - Freight Forwarding

Veritas Recruitment All Melbourne VIC

Veritas Recruitment

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