Job tasks & responsibilities

This role requires an experienced organised and methodical person who enjoys a challenge and thrives in a fast paced and demanding environment.

As the dedicated administrative support, your responsibilities will include but will not be limited to:

First point of contact for the Clinic Directors between contractors, suppliers, all written and verbal
Lead to ensure compliance with Workplace Health & Safety requirements
Lead assistant in improving and developing office and company procedures and systems
Complete NDIS service agreements with participants
Complete NDIS Portal tasking functions and follow-ups.
Maintaining continuous improvement register
Maintain version control on documentation and maintenance
Competing internal and external reports
Diary & calendar management
Maximising social media platforms
General office support, including adhoc admin duties, answering incoming calls, filing, setting up for meetings, client meet and greet etc
Managing the office including facilities, equipment, and supplies
Be helpful, friendly, polite, honest, self-starter and energetic
Be able to maintain complete confidentiality about the business
Assisting contactors to meet participants needs when they are unavailable and documenting the interactions
other duties as requested
Skills, Experience & Qualifications

To prosper in this role, you will be highly motivated and resilient, friendly yet professional, and have an exceptional eye for detail, loyal and respecting privacy of the particpants, individual contactors and PoDDSS.

As well as being well presented, you will be reliable, punctual, client focused and have a natural ability to engage with others; above all else, you will be both an excellent listener and a self-starter willing to learn and be challenged.

Willing to undertake professional qualifications

To take this role to the next level, Qualifications in Practice Management or similar or the willingness to obtain these qualifications are desirable.

You will also have:
- The ability to multitask & prioritise
- Positive culture and values
- Have exceptional leadership skills
- Excellent time management skills
- Well-developed organisational skills
- Professional discretion
- Exceptional communication skills, both written & verbal
- A keen eye for detail & the ability to forward think
- A flexible & adaptive attitude
- Intermediate to advanced Microsoft Office 365 suite skills & knowledge, including Outlook, PowerPoint, Word & Excel.
Experience working with the NDIA portal will be highly regarded but not essential.

Remuneration with be based on experience and qualifications & negotiate with the successful person. Award used Social and Community Services Employee starting point level 1.3 through to level 2.3.

There is some flexiability around the hours worked.

Office Administration / PA Support PoDDSS Clinic Directors

Professional Disability Development Supports & Services - PoDDSS Townsville City QLD 4810

Professional Disability Development Supports & Services - PoDDSS

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