Number of vacancies available: 13

Office Location(s): Housing Call Centre, Moe

Position Summary:

The Housing Customer Service Officer provides a high quality service to our customers requiring information and assistance in relation to public housing requirements. Housing Customer Service Officers assist public housing tenants and their advocates over the telephone, e-mail and through other channels of communication in relation to housing maintenance and other associated enquiries. The role includes liaising with the tenant, their advocates, contractors, local housing offices, external agencies and other departmental and government areas to ensure enquiries are handled in a timely and effective manner in accordance with policies and guidelines.

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How to Apply:

Applicants are encouraged to apply online, submitting a cover letter and a current resume.

Please note:

For this role, you are not required to address each of the key selection criteria in a separate written document. Applicants are strongly encouraged to review our Careers Page. This page provides information on the department's recruitment and pre-employment screening processes. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

Click 'Apply Now' below to submit your interest in this role.

For further information please visit the Department of Health and Human Services website: https://www.dhhs.vic.gov.au/

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Housing Customer Services Officers, Housing Call Centre

Department of Health and Human Services Lakes & Wilderness VIC

Department of Health and Human Services

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