About the company:

This client is one of Victoria's most trusted disability support services, providing participants, family, and friends with information and support.

They really do provide support to people to be able to live a life they choose within a society that values individuals for who they are, respects their rights, and encourages participation in everyday life.

About role:

As a member of the Quality and Risk Team, the Quality Coordinator - Operations is responsible for frontline quality review, monitoring, and continuous improvement coordination to ensure compliance with relevant systems and legislative requirements within the community living and day support business units.

Responsibilities:

Ensure operational compliance with internal and external systems and legislative requirements through the coordination, development, implementation, and maintenance of the Quality Monitoring System
Develop & implement Quality & Risk Improvement plans
Identify operational accreditation requirements and risk and compliance obligations
Develop a comprehensive and sustainable operational system for the regular review of operational compliance and quality implementation
Lead the operational preparation, including gap analysis, in readiness for audit
Develop action plans
Complete internal audits
Foster the development of a compliant culture as a proactive influence on business units
Facilitate leadership education about quality and risk
Administrative duties in line with operational process

About you:

You will have experience in working with or implementation quality management systems and managing operational quality audits ideally in the community services sector
You will have a demonstrated knowledge of NDIS
Demonstrated knowledge of quality standards
Have the ability to provide enthusiastic and creative encouragement to staff and participants
Have the ability to be able to relate to people living with a disability and their families.
You will have excellent communication and interpersonal skills to be able to inspire others
You will have strong attention to detail.

All applicants will need to undergo a police check and hold a working with children's card or be open to applying for one.

To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Jade Lawton on 03 9535 2111.

Risk & Quality Administrator

Veritas Recruitment Oakleigh East VIC 3166

Veritas Recruitment

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