WHO WE ARE

Secure Parking is the largest commercial car park operator in Australia and operates over 650 car parks across Australia and New Zealand. Secure Parking was founded over 40 years ago and was acquired by Park24 Co. Ltd in 2017. Park24 is Japan's largest commercial car park operator. Both companies continue to expand rapidly based on a platform of continued investment in innovative technology, marketing and people.
You will be joining the company at an exciting time with a number of transformation initiatives underway as the company transitions from a privately held business in to a true market leading Corporate
Secure has a great Hidden Hero's reward and recognition reward program. We have a wide range of benefits that support our PeopleFirst value including the Development Institute that comprises of a Leadership Academy, Management Academy and Training Academy.

Our core values are People First, Resilience, Integrity, Daring and Passionate.

WHO WE ARE LOOKING FOR

A Customer Service Officer (CSO) is responsible for providing outstanding customer service whilst maintaining Secure Parking's high quality standards for car park presentation.
In doing so, a CSO will be required to perform a range of duties including but not limited to ensuring customers have the latest and most relevant product and service information, valet driving, cash handling and doing maintenance in the carparks.

SKILLS AND QUALIFICATIONS

Honest, reliable and punctual
Friendly, cooperative and helpful with customers
Confident dealing with money and numbers
Good communication skills with the patience to deal tactfully with people.
Ability to follow instructions as necessary
Ability to work cooperatively and harmoniously with work colleagues and supervisors
Willingness and capability to learn and utilise new car parking technology as and when it is made available.
Willingness to comply with all corporate policies and procedures, in particular OH&S.
Current full drivers licence
Willingness to participate in relocation to other car parks as required
Willing to work in rotating shifts
Willing to work any shift
Willing to work on weekends

Secure promotes diversity in the workplace through our Diversity and Inclusion Program. Indigenous Australians and Torres Strait Islanders are encourage to apply for this role.

Customer Service Office SA

Secure Parking Pty Ltd • South East SA

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