ARISH & ALEESA PTY LTD t/a DELICIOUS FINGERS

Melville, 6156

Full-time/Permanent

$52k to $57k

Cafe or Restaurant Manager - ANZSCO 141111

Duties & Responsibilities:

Undertake the planning of the restaurant, and setting priorities and service standards
Manage and monitor marketing, advertising and promotions
Manage bookings, functions & events, and deal with customer queries in a timely manner with confidence and flair
Recruit, select, train, coach and develop staff
Maintain ongoing consultation with Chef to ensure food preparation is in line with what customers are ordering
Prepare and work within budget guidelines in relation to overheads, raw materials and labour costs
Maintain stock levels following “just-in-time” principles to avoid wastage
Maintain good working relationship with key suppliers
Financial and cost management reporting, including payroll, cost of goods and consumables
Publish rosters and shift breakups according to forecasted sales and budgets
Implement Company policies and procedures to ensure compliance, food safety and operational standards are always maintained
Ensure customer satisfaction through the delivery of seamless customer service and evaluate customer feedback with a focus on continuous improvement
Manage customer concerns and resolve them in a positive, cost-effective manner
Always ensure that the restaurant is presented well, and all plant and equipment (including IT) are in optimum condition and functioning - to support the operation of the business

Relevant Skills:

Experience:

Restaurant Manager

ARISH & ALEESA PTY LTD t/a DELICIOUS FINGERS Melville WA 6156