About Toll People

Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development.

The Role

Reporting to the Freight Manager, we currently have an opportunity for a Freight Administrator to work with out Toll site based in Webb Dock, Port Melbourne.You will be the first point of contact for freight enquires for discrepancies, dispatch delays, damages and incomplete paperwork.

Responsibilities will include, but not be limited to:

Complete Customer Service Records on freight discrepancy, damages, and incorrect labelling.
Liaising with Customer Service on dispatch delays and completing daily freight report.
Ensure CSR enquiries are followed up in a timely manner.
Book in 3PL Time Slots as required.
First point of contact for floor staff regarding Toll Freight enquiries - this includes printing Connotes, checking Toll Works and communicating with Customer Support manifest changes as required.
Coverage where required for the Container Manifesting Clerk, Back Gate Clerk and processing Inbound Connotes.
Assist with Control of freight transit scheduled services to ensure relevant General and Express services are met and escalate to relevant staff as required.
Develop and maintain excellent relations with internal & External Customers.

Experience

You will have several years similar experience with the ability to strive in a fast paced and pressurized environment.
A background in supply chain, logistics, manufacturing or industrial environments would be highly regarded.
Excellent communication and influencing skills, with the ability to engage multiple stakeholders across our site.
Understanding of COR.
Proven problem-solving ability with a solutions orientation

Working at Toll

At Toll, we're proud to be a leading integrated logistics provider in the Asia Pacific region. And we know our success is due to the quality and skill of our talented people - quite simply, our people are our most valuable asset.

We work hard to create a workplace that supports our people's careers and that is a safe, respectful and inclusive place to work.

When you join Toll, you'll join 40,000 customer-focused people who are working across 1,200 locations in more than 50 countries. Our employees are passionately committed to our vision - to deliver outstanding logistics solutions for our customers, at every stage of the supply chain.

If you're interested in this role, please either click on 'Apply' or call Niamh on 0427 103 096

Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals.

All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including, the First Nations Peoples, and those of all ages, genders and abilities.

Freight Administrator

Toll People • Port Melbourne VIC 3207

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