Pearl Supported Care - NT

Dynamic not-for-profit organisation
Full time position
Salary Packaging options available

About us

For more than 50 years, Southern Cross Care has been providing quality aged care and retirement living services to our community. We're guided by our compassionate, capable, collaborative and creative values, and we want people who share these values to join our team.

About the role

We are looking for a professional and dynamic Resident Hospitality Manager to join our team at Pearl Supported Care, NT.

As the Resident Hospitality Manager you will be responsible for the effective leadership and management of Resident Hospitality Services across the site to meet residents' needs and expectations. You will ensure compliance with Food Safety regulations, as well as Aged Care and HACCP standards. Another key component of your role is to provide and coordinate high quality catering services by garnishing, preparing and cooking meals to the corporate standard menu, ensuring meals are nutritionally balanced and meet individual residents' special dietary requirements.

You will play a key role in developing and maintaining our cohesive workforce. Reporting to the Residential Services Manager your leadership will be instrumental in guiding hospitality services and staff, to provide services of the highest quality. You will instil a positive work culture that enables individual performance, accountability and respectful relationships. You will promote and model our organisational values, and support our people to be the best they can be. You will be responsible for assessing performance and promoting learning and development, as well as collaborating with the other internal departments to drive continuous improvement and innovation.

For further details regarding the scope of the role, please refer to the attached job description.

About you

The successful candidate will have experience in managing a large kitchen and preparation of nutritionally balanced and appetizing meals in an aged care environment. You will be able to demonstrate the ability to lead in a dynamic environment, managing employee turnover, casual employment, leave entitlements, and performance development plans. Experience in acting on customer complaints swiftly, as well as staff orientations will be second nature to you. You will be an excellent time and project manager, sound in your decision making, a great developer of teams and have competencies in disciplinary processes. A relevant trade certificate, industry experience and a relevant qualification in leadership, management or supervision is essential for this position.

All Southern Cross Care employees also require a current National Police Certificate for the Purpose of Aged Care.

About this opportunity

This is a rare opportunity to join a dynamic, not-for-profit organisation and help create a better future for you and your community.

You will enjoy exceptional learning and development opportunities and salary packaging benefits that will help you to maximize your take-home pay. You will also be working with a friendly and inclusive team that genuinely cares about you.

With our organisation growing to meet the needs and exceed the expectations of our community, there’s never been a better time to join the Southern Cross Care team.

For questions or enquiries about this role please contact:

Martin Hart on 0481 006 900

Applications close: Friday 11th December 2020 at 4.00pm

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