WOW Recruitment is currently seeking an enthusiastic, energetic Customer Service Representative to join our clients growing team!

Are you super organised?

Can you manage multiple tasks at once?
Are you looking for career progression?

If you answered "yes" to all 3, keep reading!

Our client is a fast growing Renewable Energy company based close to public transport in Alexandria with parking on site.

Reporting to the Construction Manager, you will manage customer experience from beginning to end, from the moment a customer schedules for installation right to the end of the process….post installation.
** Immediate start available **

About the role;

Respond to customer service calls and email enquiries
Undertake multiple tasks whilst actively listening to resolve customers needs
Support the team through general administrative duties and data entry
Liaise with internal and external stakeholders in a professional manner
Proactively demonstrate professional customer service skills in a fast paced environment at all times
A drive and energy to succeed
Manage escalated issues and ensure the customers needs are always met
Record customer information on CRM systems

About you;

Previous experience in customer service
Strong customer service and communication skills (verbal and written)
Self-directed and motivated with an innovative approach to conflict or issue resolution
A mature and professional attitude
High attention to detail
Ability to build rapport with customers over the phone

This is a fantastic opportunity for the right candidate with a great working environment, located in Alexandria.

If this sounds like you, please get in contact with Jamie by applying today!

Customer Service Representative | Construction

Wow Recruitment Alexandria NSW 2015

Wow Recruitment

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