• Excellent Progression Path

• International Business

• 12 month FTC

Excellent opportunity for a customer service Representative with a interest in Supply Chain to join and international business, in this role you will be part of the automation project of order processing and will then transfer and develop your skill set to move into supply chain analytics.

Responsibilities

Work in SAP and other sales tools to accurately process sales orders along with the management of invoicing without error or delay
Provide outstanding customer support from initial contact to when product arrives to customer
Work cross functionally across supply chain & sales to fulfil our customer order requirements
Develop and maintain strong customer relationships
Act as main customer touch point for troubleshooting customer issues
Continuous improvement processes across supply chain
Develop order specifications, prices and/or cost, order design.
Participate in project work as required
Ensure all documentation is provided to relevant parties – invoices, order confirmations, packing lists, etc.
Maintain customer data within SAP, which includes completing new customer set up requests
Work within a team environment to meet business objective and goals

Qualifications

High School Diploma, with bachelor’s degree preferred
2 + years of customer service with some sales or supply chain experience is preferred
Experience working in a team environment and independently as needed
Demonstrates computer competence with Microsoft Office (word processing, spreadsheets,
Experience working with SAP
Excellent verbal, interpersonal, and written communication skills
Ability to meet time sensitive deadlines and prioritise responsibilities
Positive attitude and thrives in a collaborative environment
Excellent customer service skills and demonstrates a passion for customers

Contact details Brooke Colby - 0413 698 785

Customer Service/ Supply Chain Analyst

FutureYou Eastern Creek NSW 2766

FutureYou

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