NFP – committed to improving the lives of those living in poverty
Flexible working conditions - part time
Be the “go to” person for all Database matters

Fantastic career opening, offering flexible work conditions and work/life balance. As the Database Coordinator you will be responsible for all database matters in support of fundraising strategies and campaigns using Salesforce CRM.

Responsibilities will include:

Data entry, data extraction and reporting
Maintain the integrity and security of the Database
Work closely with business stakeholders to collect and maintain data in the CRM
Managing incoming supporter enquiries, analysing and reporting on supporter data
Regular importing of new data, data cleansing and deduping
Manage data between systems including 3rd party platforms
Develop and maintain manual documentation and policies
Perform User training as required
Handle incoming supporter queries
Provide data files and manage data collections from marketing campaigns
Adhere to marketing and fundraising policies and procedures
Contribute as part of a team to future fundraising and marketing strategies

Successful criteria:

● Demonstrated experience in CRM database management and reporting

● Experience with Salesforce administration is highly desired

● NFP industry experience is highly regarded

● Strong understanding of customer/supporter retention strategies and processes

● Ability to analyse data with excellent attention to detail

● Exceptional Interpersonal skills relating to people from a diverse range of cultures and the ability to manage relationships with a variety of stakeholders, supporters and donors

● Exceptional customer service and communication skills (written and verbal)

● Ability to use initiative, take direction and work with minimum supervision

● Capable of multitasking and prioritising with sound organisational, planning and time management skills

● Effective problem solver and “can do” attitude”

Great career opening, fabulous cause! To apply for this role please email your resume and cover letter to jobs@4cccc.com.au

Database Coordinator - Salesforce - part time

4C Recruitment Sydney CBD NSW

4C Recruitment

You may be interested in these jobs