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It Service Desk Analyst jobs

• The average pay for It Service Desk Analyst jobs is $61K per year.
• Entry-level positions start at $50K per year, while the most experienced workers can earn up to $71K per year.
6 companies are currently advertising It Service Desk Analyst jobs including ASG Group, Michael Page, First Focus, Hoban Recruitment and CAPRICORN.
• Top skills include EXCHANGE, STRONG COMMUNICATION SKILLS, STAKEHOLDER ENGAGEMENT, HELPDESK and IT SUPPORT.
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Posted 22d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide first point of contact for IT support and troubleshooting.
  • Manage and resolve helpdesk requests effectively and efficiently.
  • Collaborate with team members and maintain asset records.
Posted 48d ago
Full time · Permanent
Similar jobs pay ~$70k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Deliver first-level technical support to internal or external users.
  • Handle incoming queries via phone, email, or ticketing systems.
  • Maintain accurate records in Service Desk systems and meet SLA targets.
Posted today
Full time · Contract
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 2 support for escalated IT issues in a corporate environment.
  • Deliver excellent customer service and technical expertise to internal stakeholders.
  • Manage IT asset and user administration, including voice and video conferencing support.
Posted 19d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide second-line support for incidents and service requests escalated from Level 1.
  • Troubleshoot and resolve complex issues across hardware, software, networks, and business applications.
  • Mentor and provide technical guidance to Level 1 Service Desk Analysts.
Posted 57d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Deliver reliable IT support services to the Affinity Education Group Centre Support Office and network of Centres.
  • Provide Level 1 IT support via various channels and troubleshoot hardware, software, and connectivity issues.
  • Contribute to knowledge articles and continuous improvement initiatives.
Posted 21d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide exceptional customer service as the first point of contact for IT issues.
  • Manage and resolve helpdesk requests efficiently and effectively.
  • Collaborate with team members and maintain documentation for IT support.