Help Desk Support Specialist jobs in Australia
• The average pay for Help Desk Support Specialist jobs in Australia is $85K per year.
• Entry-level positions start at $50K per year, while the most experienced workers can earn up to $256K per year.
• 10 companies are currently advertising Help Desk Support Specialist jobs in Australia including DXC Technology, AUTOrecruit, KPMG, Wesley College and Uniting AgeWell.
• Top skills include Customer service, Troubleshooting, Problem solving, Microsoft 365 and Teamwork.
• Entry-level positions start at $50K per year, while the most experienced workers can earn up to $256K per year.
• 10 companies are currently advertising Help Desk Support Specialist jobs in Australia including DXC Technology, AUTOrecruit, KPMG, Wesley College and Uniting AgeWell.
• Top skills include Customer service, Troubleshooting, Problem solving, Microsoft 365 and Teamwork.
Showing 18 jobs
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Posted 5d ago
Full time
·
Permanent
$80,000 - $100,000
Above avg.
Key points we found
- Assist customers with inquiries and provide accurate product information
- Troubleshoot and resolve technical issues
- Coordinate service requests and ensure timely follow-up
+60d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
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Key points we found
- Provide end-user support across the local business.
- Manage incidents, requests, and device support for various IT equipment.
- Collaborate with global IT teams while representing local needs.
Posted 7d ago
Full time
·
Contract
$110 - $130/hr
Above avg.
Key points we found
- Provide frontline ICT support for a large enterprise environment.
- Resolve incidents and provision ICT equipment and services.
- Maintain excellent service standards and documentation.
Posted 48d ago
Contract
Similar jobs pay
~$114k
$450 per day
Key points we found
- Support, troubleshoot and maintain advanced fleet management and mining technology.
- Engage in customer-facing environments and provide technical support.
- Work in a hands-on role with a mix of technical and on-site responsibilities.
Posted 55d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide first-class IT support to Okta employees globally.
- Resolve technical issues in real-time using modern communication tools.
- Champion intelligent automation and enhance the onboarding experience.
Posted 15d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide L1 help desk and support for End User Computing and Microsoft Azure cloud infrastructure.
- Manage Level 1 and Level 2 support, including incident resolution and service requests.
- Assist in the monitoring of cloud environments for performance, security, and availability.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$69k - $93k
Pay information not disclosed by advertiser
Key points we found
- Provide first and second level support to clients.
- Contribute to IT systems maintenance and documentation.
- Develop effective relationships and provide excellent service.
Expiring in 4d
Full time
·
Contract
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide high-level customer service as the face of IT.
- Manage inventory and ensure technical support is readily available.
- Engage with users to proactively identify and resolve technical issues.
Posted 1d ago
Casual/Holiday
·
Temporary
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide timely and efficient support for Service Desk tickets and calls.
- Build authentic relationships with Uniting AgeWell staff to resolve issues.
- Assist in the administration of LAN and WAN, ensuring effective communication and security.
Posted 3d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 2 IT support by resolving escalated incidents and service requests from Level 1 Support.
- Troubleshoot and maintain hardware, software, devices, printers, peripherals, and enterprise systems.
- Manage user accounts, access rights, and coordinate new starter IT setup.
Posted 5d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 1 and Level 2 IT support via phone, email and helpdesk tickets.
- Troubleshoot hardware, software and network issues while managing IT assets.
- Collaborate with the IT team on continuous improvements and projects.
Posted 13d ago
Full time
·
Contract
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 1 and Level 2 technical support in line with ITIL service management practices.
- Act as the first point of contact for IT-related issues via phone, ticketing systems, and in-person support.
- Troubleshoot and resolve issues across Windows and/or Mac operating systems and Microsoft Office applications.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Deliver Level 1 Service Desk support to clients.
- Resolve support tickets across various technologies.
- Document solutions and contribute to process improvement.
Posted 29d ago
Part time
·
Permanent
Similar jobs pay
~$50k - $70k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 1 IT support and basic Level 2 troubleshooting.
- Log and manage IT service requests and incidents.
- Assist with onboarding and offboarding activities.
Posted 21d ago
Full time
·
Contract
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide high level of customer service to end users
- Resolve incidents and service requests efficiently
- Maintain communication with users throughout the support process
Posted today
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide high-quality IT support within a modern workplace.
- Resolve incidents and service requests efficiently.
- Assist users with device setup and collaboration tools.
Posted today
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide high-quality IT support within a modern workplace.
- Resolve incidents and service requests efficiently.
- Assist users with device setup and collaboration tools.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide 1st and 2nd level technical support to customers remotely and onsite.
- Diagnose and resolve hardware, software and application issues while adhering to service desk processes.
- Support continuous improvement by updating documentation and contributing to process enhancements.