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Customer Support Supervisor jobs in Australia

• The average pay for Customer Support Supervisor jobs in Australia is $98K per year.
• Entry-level positions start at $70K per year, while the most experienced workers can earn up to $150K per year.
10 companies are currently advertising Customer Support Supervisor jobs in Australia including Matrix Education, Blackwoods, Optus, EBOS Group and Cleanaway.
• Top skills include Customer service, Team leadership, EXCELLENT COMMUNICATION SKILLS, Performance management and Leadership.
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Posted 53d ago
Full time · Contract
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Lead and develop a passionate, customer-focused team
  • Drive service excellence and operational success
  • Create a safe, positive and inclusive environment for team growth
+60d ago
Full time · Permanent
Similar jobs pay ~$96k - $138k

Pay information not disclosed by advertiser

Key points we found

  • Lead and manage the customer service team to ensure exceptional customer experiences.
  • Analyse customer insights to drive product and process improvements.
  • Collaborate with cross-functional teams to enhance customer engagement and retention.
+60d ago
Full time · Permanent
Similar jobs pay ~$91k - $139k

Pay information not disclosed by advertiser

Key points we found

  • Lead and manage the customer service team to ensure exceptional customer experiences.
  • Analyse customer insights to drive product and process improvements.
  • Collaborate with cross-functional teams to enhance customer engagement and retention.
+60d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Lead a team of five in transforming customer interactions.
  • Manage staffing and performance to ensure service excellence.
  • Drive a culture of proactive service and identify upselling opportunities.
+60d ago
Full time · Permanent
Similar jobs pay ~$91k - $141k

Pay information not disclosed by advertiser

Key points we found

  • Lead and manage the customer service team to ensure exceptional customer experiences.
  • Analyse customer insights to drive product and process improvements.
  • Collaborate with cross-functional teams to enhance customer engagement and retention.
Expiring in 3d
Full time · Permanent
Similar jobs pay ~$80k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Lead and develop a team of Customer Care Consultants to achieve high performance.
  • Collaborate with Sales to enhance customer satisfaction and drive engagement.
  • Manage daily operations and ensure timely resolution of customer enquiries.
Expiring in 1d
Full time · Permanent
Similar jobs pay ~$90k

Pay information not disclosed by advertiser

Key points we found

  • Oversee all customer interactions and improve processes.
  • Develop and implement new customer service strategies.
  • Handle escalated customer concerns with professionalism.
Posted 12d ago
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Lead a team of Assessing Support Officers to ensure service excellence and optimal operational performance.
  • Implement best practices and drive accountability in service delivery across assessing and customer touch-points.
  • Develop resource planning protocols and support technical managers in onboarding new staff.
Posted 13d ago
Full time · Permanent
Similar jobs pay ~$100k - $110k

Pay information not disclosed by advertiser

Key points we found

  • Seeking an experienced Customer Service Manager for a client in Neerabup.
  • Role involves leading a customer service team and managing customer accounts.
  • Requires strong communication skills and experience in a similar role.
Posted 22d ago
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Lead and inspire a high-performing Customer Care team.
  • Drive customer satisfaction and commercial results through effective team management.
  • Collaborate with Sales and manage day-to-day operations to meet service KPIs.
Posted 22d ago
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Lead and inspire a team of customer care professionals.
  • Manage a high-volume contact centre and ensure service levels are met.
  • Handle escalations and complaints with a solutions-focused mindset.
+60d ago
Full time · Permanent
Similar jobs pay ~$70k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Immediate start available for the right candidate
  • Generous remuneration package and excellent working culture
  • Opportunities for development in food or pharmaceutical manufacturing
Posted 7d ago
Full time · Permanent
Similar jobs pay ~$120k - $150k

Pay information not disclosed by advertiser

Key points we found

  • Lead the Hardship Contact Centre operations ensuring service delivery across all channels.
  • Manage compliance with regulatory standards while advocating for customer protection.
  • Oversee geographically dispersed teams to embed Optus values and operational standards.
Posted 16d ago
Full time · Permanent
Similar jobs pay ~$90k - $120k

Pay information not disclosed by advertiser

Key points we found

  • Lead and develop a high-performing customer support team
  • Act as the go-to escalation point for licensing support
  • Collaborate with Sales and Licensing teams to ensure service excellence
Posted 21d ago
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Oversee daily operations of the Client Relations Centre ensuring service standards are met.
  • Provide coaching and support to ambassadors to enhance performance and client experiences.
  • Monitor performance metrics and report findings to management.