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Customer Support jobs in Melbourne VIC

• The average pay for Customer Support jobs in Melbourne VIC is $72K per year.
• Entry-level positions start at $40K per year, while the most experienced workers can earn up to $100K per year.
16 companies are currently advertising Customer Support jobs in Melbourne VIC including Opal Healthcare, Hays, Baptcare, Bupa and REA Group.
• Top skills include CUSTOMER SUPPORT, OFFICE MANAGER, OPERATIONS, MICROSOFT OFFICE and WRITTEN AND VERBAL.
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Expiring in 4d
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Serve as the primary point of contact for customers via email and phone.
  • Troubleshoot and resolve customer inquiries end-to-end, escalating complex issues as needed.
  • Analyse trends in customer feedback to identify operational or product improvement opportunities.
+60d ago
Full time · Permanent
Similar jobs pay ~$55k - $63k

Pay information not disclosed by advertiser

Key points we found

  • Coordinate and book daily service calls to ensure timely technician attendance
  • Provide first-level technical support and resolve customer enquiries via phone, email, and webchat
  • Manage service data in NetSuite and Salesforce to keep records accurate and up to date