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+60d ago
ICT Customer Support
Directit
Surry Hills NSW 2010•Full time
$80k - $100k
KEY POINTS WE FOUND
- Maintain ICT knowledge base with system documentation and procedures.
- Proactively monitor system security patches and administer backup operations.
- Provide client support and manage Helpdesk system.
Posted 5d ago
ICT Customer Support Officer Wanted
PALERMO PERFUMES PTY LTD
Coburg North VIC 3058•Full time
$75k - $85k
KEY POINTS WE FOUND
- Provide technical support to employees at Palermo's Melbourne office and remotely to other users.
- Diagnose and resolve hardware, software, and connectivity issues.
- Install, configure, and maintain computer systems and applications.
+60d ago
Customer Experience & Support Officer
Hays
Western Sydney NSW•Full time
~$88k(Estimated)
KEY POINTS WE FOUND
- Provide administration and customer support services within a busy department.
- Manage customer enquiries and requests through to resolution.
- Prepare correspondence, reports, and documentation while liaising with stakeholders.
Posted 18d ago
ICT Customer Support Officer
AXIOM Technologies Australia Pty Ltd.
Torbanlea QLD 4662•Full time
$80k - $100k
Above avg
KEY POINTS WE FOUND
- Provide first and second-level technical support to users for hardware and software issues.
- Diagnose technical problems and determine appropriate solutions for ICT equipment.
- Maintain a high standard of customer service while assisting users with ICT-related enquiries.
Posted 19d ago
ICT Customer Support Officer
Axiom Technologies Australia Pty Ltd
Torbanlea QLD 4662•Full time
$80k - $90k
Above avg
KEY POINTS WE FOUND
- Provide technical support to users for hardware, software, and network issues.
- Diagnose and resolve incidents through various communication channels.
- Install and maintain ICT equipment and support Windows operating systems.
Posted 4d ago
Customer Support Specialist 1
Essilorluxottica
North Sydney NSW 2060•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join the Customer Support team at EssilorLuxottica on a permanent full-time basis.
- Provide exceptional service through calls, emails, and social media to enhance customer experiences.
- Assist with technical support and online sales while ensuring compliance with company policies.
Posted 6d ago
Customer Support Officer
Hays
Northern Suburbs Sydney NSW•Full time
~$73k(Estimated)
KEY POINTS WE FOUND
- Join a well-respected organisation with a strong customer focus.
- Support customers throughout the resolution process in a high-volume complaints team.
- Full training provided with an immediate start available.
Posted 38d ago
Customer Support Specialist HYBRID — PERMANENT - FULL TIMESYDNEY / BRISBANE
Mable
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a team dedicated to improving the lives of older people through technology and support.
- Provide high-quality customer service and support to HomeMade customers.
- Work collaboratively with Support Partners to ensure customer satisfaction and successful onboarding.
Posted 35d ago
Senior IT Customer Support Analyst, Desktop Support
KBR Inc.
Brisbane QLD 4000•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Deliver advanced end-user support and technical leadership across Australia.
- Provide expert troubleshooting and resolution of complex issues involving Microsoft technologies.
- Mentor support personnel and improve service delivery and operational performance.
Posted 15d ago
Call Centre/Customer Support
DFP Recruitment Services
Townsville QLD•Full time
~$101k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality support to customers and stakeholders.
- Manage inbound enquiries and complete various administrative functions.
- Build positive relationships with customers and stakeholders.
Posted 36d ago
Manager, Customer Support
Ingram Micro
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Manage day-to-day operations of the APAC customer support team.
- Drive escalations to resolution and monitor support KPIs.
- Coach and develop the support team while improving workflows.
+60d ago
Head of Digital Customer Experience US - Cotton On Global Support Centre
Cotton On Group
Geelong VIC 3220•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead the digital growth strategy for Cotton On's USA market.
- Drive ecommerce performance and customer growth through innovative digital experiences.
- Manage a high-performing team to enhance customer acquisition and retention.
Posted 53d ago
Customer Support Specialist
Plenti
Adelaide SA 5000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver outstanding customer experiences across phone, chat, and email channels.
- Troubleshoot customer concerns and provide clear guidance on products and services.
- Collaborate with team members to improve overall performance and customer insights.
Posted 38d ago
Customer Support Specialist HYBRID — PERMANENT - FULL TIMESYDNEY / BRISBANE
Mable
Brisbane QLD 4000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a team dedicated to improving the lives of older people through technology and support.
- Provide high-quality customer service and support to HomeMade customers.
- Work collaboratively with Support Partners to ensure customer satisfaction and successful onboarding.
Posted 24d ago
Customer Support Consultant
Winning Group
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer support via phone, email, and chat.
- Meet and exceed KPIs for service and sales to earn bonuses.
- Engage in continuous training to enhance product knowledge and customer service skills.
Posted 23d ago
Customer Care Support (3m+) - Macquarie Park
Charterhouse
Brunswick VIC 3056•Full time
~$79k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality reception and administrative support.
- Deliver exceptional customer service with empathy and understanding.
- Manage incoming phone calls and email enquiries.
Posted 31d ago
SALES SUPPORT & CUSTOMER SERVICE
TwoScots Recruitment
Brisbane QLD 4000•Casual/Holiday
~$57k - $59k(Estimated)
KEY POINTS WE FOUND
- Provide excellent customer service and telecommunication sales support.
- Manage administration tasks and email inquiries.
- Meet set KPIs and targets.
+60d ago
Customer Support Consultant
REA Group
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Resolve customer issues via phone, email, and web chat in a professional manner.
- Utilise multiple systems to provide excellent customer service in a fast-paced environment.
- Proactively identify opportunities to improve customer and employee experiences.
Expiring in 3d
Customer Support Consultant
Qudos Bank
Mascot NSW 2020•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage early-stage delinquent accounts and support customers experiencing financial difficulty.
- Ensure compliance with lending, collections, and regulatory requirements while identifying risks.
- Collaborate with internal teams and external stakeholders to improve collections processes.
Expiring in 3d
Customer Support Consultant
Qudos Bank
Collingwood VIC 3066•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage early-stage delinquent accounts and support customers experiencing financial difficulty.
- Ensure compliance with lending, collections, and regulatory requirements while identifying risks.
- Collaborate with internal teams and external stakeholders to improve collections processes.