Customer Support Engineer jobs in NSW
• The average pay for Customer Support Engineer jobs in NSW is $72K per year.
• Entry-level positions start at $55K per year, while the most experienced workers can earn up to $102K per year.
• 3 companies are currently advertising Customer Support Engineer jobs in NSW including Microsoft, Philips and Artista Networks.
• Top skills include CUSTOMER SERVICE, COLLABORATIVE, PROBLEM SOLVING, TECHNICAL TROUBLESHOOTING and IT SKILLS.
• Entry-level positions start at $55K per year, while the most experienced workers can earn up to $102K per year.
• 3 companies are currently advertising Customer Support Engineer jobs in NSW including Microsoft, Philips and Artista Networks.
• Top skills include CUSTOMER SERVICE, COLLABORATIVE, PROBLEM SOLVING, TECHNICAL TROUBLESHOOTING and IT SKILLS.
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Posted 23d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide technical support to internal, partner, and external customers in the APAC region.
- Utilise diagnostic tools and techniques to resolve complex technical problems.
- Communicate effectively with customers and maintain documentation of issues and resolutions.
Posted 34d ago
Full time
·
Permanent
Similar jobs pay
~$90k - $120k
Pay information not disclosed by advertiser
Key points we found
- Provide incident response and account ownership for critical customers.
- Drive resolution of large scale customer impacting incidents.
- Collaborate with stakeholders to improve customer experience.
Posted 31d ago
Full time
·
Permanent
Similar jobs pay
~$90k - $120k
Pay information not disclosed by advertiser
Key points we found
- Provide incident response and account ownership for critical customers.
- Drive resolution of large scale customer impacting incidents.
- Collaborate with stakeholders to improve customer experience.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $120k
Pay information not disclosed by advertiser
Key points we found
- Apply advanced troubleshooting techniques to provide unique solutions to customers' needs.
- Interact with engineers and partner with AWS teams to resolve customer issues.
- Drive projects that improve support-related processes and enhance customer experience.
Posted 47d ago
Full time
·
Permanent
Similar jobs pay
~$100k - $130k
Pay information not disclosed by advertiser
Key points we found
- Drive long-term customer outcomes across the Veeam Data Platform.
- Lead onboarding, adoption, and optimization while identifying churn risks.
- Engage with executive stakeholders to align business outcomes with product adoption.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$80k - $120k
Pay information not disclosed by advertiser
Key points we found
- Provide technical support to internal, partner, and external customers in the APAC region.
- Utilise diagnostic tools and techniques to resolve complex technical problems.
- Collaborate with engineering and technical business units to improve customer satisfaction.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$120k - $150k
Pay information not disclosed by advertiser
Key points we found
- Drive rapid resolution of complex customer issues as a Principal Support Engineer.
- Collaborate with Engineering and Product teams to improve customer experience and resolve technical problems.
- Lead high-severity escalations and ensure adherence to SLAs with external vendors.
Posted 2d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $120k
Pay information not disclosed by advertiser
Key points we found
- Own, troubleshoot, and solve complex customer technical issues.
- Lead in building communities and share knowledge through coaching and mentoring.
- Engage with engineering teams to investigate product defects and drive improvements.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$100k - $130k
Pay information not disclosed by advertiser
Key points we found
- Provide incident response and account ownership for critical AWS customers.
- Drive resolution of large scale customer impacting incidents and manage escalations.
- Collaborate with stakeholders to improve customer experience and operational excellence.
Expiring in 3d
Full time
·
Permanent
Similar jobs pay
~$100k - $150k
Pay information not disclosed by advertiser
Key points we found
- Join a global engineering team focused on enhancing customer experience with Azure Cloud.
- Drive resolution of complex problems and support key customer projects on Azure.
- Collaborate with various teams to ensure world-class engineering-led support.
Posted 14d ago
Full time
·
Permanent
Similar jobs pay
~$90k - $120k
Pay information not disclosed by advertiser
Key points we found
- Provide front-line technical support for complex issues via phone, email, and remote sessions.
- Collaborate with Engineering and other teams to improve product quality and resolve customer issues.
- Coach junior support engineers and participate in supportability initiatives.