Customer Contact Officer jobs in VIC
• The average pay for Customer Contact Officer jobs in VIC is $57K per year.
• Entry-level positions start at $50K per year, while the most experienced workers can earn up to $69K per year.
• 2 companies are currently advertising Customer Contact Officer jobs in VIC including Serco and JK Personnel.
• Top skills include QUALITY/CUSTOMER SERVICE, CONTACT CENTRE, GREAT CUSTOMER SERVICE SKILLS and CUSTOMER SUPPORT.
• Entry-level positions start at $50K per year, while the most experienced workers can earn up to $69K per year.
• 2 companies are currently advertising Customer Contact Officer jobs in VIC including Serco and JK Personnel.
• Top skills include QUALITY/CUSTOMER SERVICE, CONTACT CENTRE, GREAT CUSTOMER SERVICE SKILLS and CUSTOMER SUPPORT.
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Posted 27d ago
Contract
·
Temporary
$60 - $65/hr
Above avg.
Key points we found
- Support Community Engagement and Media & Communications teams.
- Draft and format engaging content for various platforms.
- Organise and deliver community engagement activities.
Expiring in 4d
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Build and maintain performance scorecards tracking KPIs and variances.
- Use SQL and Excel for data extraction and transformation to support operational performance.
- Develop performance decks and provide strategic insights to leadership.
Expiring today
Full time
·
Permanent
Similar jobs pay
~$68k
Pay information not disclosed by advertiser
Key points we found
- Access upcoming contact centre roles before anyone else
- Great pay – above award $34.48 per hour + super
- Full training provided – Feel confident from day one
Expiring in 4d
Full time
·
Contract
Similar jobs pay
~$68k
Pay information not disclosed by advertiser
Key points we found
- Call centre opportunities available in Melbourne''s South Eastern Suburbs.
- Full time roles with consistent hours of 37.5 each week.
- Supportive team environment with detailed training programmes.
Posted 51d ago
Full time
·
Permanent
Similar jobs pay
~$150k - $180k
Pay information not disclosed by advertiser
Key points we found
- Lead the Enablement & Embedding operating model for Contact Centres.
- Own end-to-end enablement plans and ensure effective adoption.
- Provide executive-level visibility on enablement readiness and execution quality.
Expiring in 4d
Full time
·
Permanent
Similar jobs pay
~$100k - $120k
Pay information not disclosed by advertiser
Key points we found
- Lead and deliver initiatives to enhance customer outcomes in contact centres.
- Develop and facilitate training and enablement resources for frontline staff.
- Monitor performance and provide insights to improve operational effectiveness.
Posted 4d ago
Full time
·
Permanent
Similar jobs pay
~$50k - $60k
Pay information not disclosed by advertiser
Key points we found
- Answer customer calls and efficiently book taxis.
- Help customers with travel-related queries, whether it's lost property or an update on their trip.
- Provide exceptional customer service that sets us apart.
Posted 12d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Deliver high-quality managed services and technical support across Cloud Contact Centre technologies.
- Handle escalated incidents and customer issues while maintaining accurate ServiceNow records.
- Collaborate with internal teams and vendors to resolve technical issues and support customer security requirements.
Posted 26d ago
Full time
·
Permanent
Similar jobs pay
~$100k - $130k
Pay information not disclosed by advertiser
Key points we found
- Lead and deliver initiatives to enhance customer outcomes in contact centres.
- Develop frontline-ready assets and facilitate embedding activities.
- Monitor adoption and performance shifts while providing insights and recommendations.
Posted 12d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Deliver high-quality managed services and technical support across Cloud Contact Centre technologies.
- Handle escalated incidents and customer issues while maintaining accurate ServiceNow records.
- Collaborate with internal teams and vendors to resolve technical issues and support customer security requirements.
Expiring in 4d
Casual/Holiday
·
Temporary
Similar jobs pay
~$71k
Pay information not disclosed by advertiser
Key points we found
- Making outbound calls to shareholders (non-sales)
- Providing information and answering queries
- Delivering a high level of customer service
Expiring in 4d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide support to Caravan Parks, Holiday Parks and Wellness Centres across Victoria.
- Engage with guests through various communication channels and ensure excellent customer service.
- Promote and up-sell services while managing bookings and inquiries.
Expiring in 1d
Casual/Holiday
·
Temporary
Similar jobs pay
~$71k
Pay information not disclosed by advertiser
Key points we found
- Making outbound calls to shareholders (non-sales)
- Providing information and answering queries
- Delivering a high level of customer service
Expiring today
Casual/Holiday
·
Permanent
Similar jobs pay
~$50k - $60k
Pay information not disclosed by advertiser
Key points we found
- Opportunity to work from home and engage with customers.
- Provide exceptional customer service and promote services to potential clients.
- Join a vibrant team focused on getting children active and healthy.
Expiring today
Part time
·
Contract
Similar jobs pay
~$62k - $68k
Pay information not disclosed by advertiser
Key points we found
- Provide exceptional customer service by answering calls and resolving issues.
- Assist customers with inquiries related to parcels and postage rates.
- Participate in a supportive team environment while working flexible hours.
Expired 2d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $118k
Pay information not disclosed by advertiser
Key points we found
- Coordinate community relations for construction projects
- Engage with residents and stakeholders to provide updates
- Maintain accurate records and support project communications
Expiring today
Casual/Holiday
·
Temporary
Similar jobs pay
~$71k
Pay information not disclosed by advertiser
Key points we found
- Making outbound calls to shareholders (non-sales)
- Providing information and answering queries
- Delivering a high level of customer service
Expired 5d ago
Full time
·
Permanent
Similar jobs pay
~$100k - $130k
Pay information not disclosed by advertiser
Key points we found
- Lead and deliver initiatives to enhance customer outcomes in contact centres.
- Develop frontline-ready assets and facilitate embedding activities.
- Monitor adoption and performance shifts while providing insights and recommendations.
Expired 10d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Build and maintain performance scorecards tracking KPIs and variances.
- Use SQL and Excel for data extraction and transformation to support operational performance.
- Develop performance decks and provide strategic insights to leadership.
Expiring in 1d
Casual/Holiday
·
Permanent
Similar jobs pay
~$50k - $60k
Pay information not disclosed by advertiser
Key points we found
- Join a dynamic team as a Contact Centre Consultant in a casual role.
- Provide exceptional customer service and support to clients.
- Participate in comprehensive training and development opportunities.