Search results
53 jobs
Sort by
+60d ago
Customer Contact Centre Consultant
Hays
Brisbane CBD QLD•Full time
$60k - $70k
KEY POINTS WE FOUND
- Support customers with a range of banking enquiries in a high-volume contact centre.
- Deliver exceptional customer service while navigating multiple systems.
- Participate in ongoing training and development opportunities.
Posted 29d ago
Team Leader - Contact Centre
City Facilities Management
VIC•Full time
KEY POINTS WE FOUND
- Lead and inspire a team of Helpdesk professionals to achieve their best
- Drive team performance and champion outstanding customer experiences
- Support ongoing learning and development opportunities for team members
Posted 9d ago
NATIONAL CONTACT CENTRE OPERATOR
13cabs
Brisbane QLD 4000•Full time
$50k - $60k
KEY POINTS WE FOUND
- Answer customer calls and efficiently book taxis.
- Help customers with travel-related queries.
- Provide exceptional customer service.
Posted 2d ago
Everyday Banking Coach (Contact Centre)
Hays
Melbourne CBD VIC•Full time
$94k
KEY POINTS WE FOUND
- Join a Big 4 Bank as an Everyday Banking Coach.
- Support customers with their everyday banking needs through personalised conversations.
- Receive extensive training and career development opportunities.
Posted 11d ago
Contact Centre Engineer - Baseline Cleared
Green Light
Sydney NSW•Full time
$208k - $221k
Above avg
KEY POINTS WE FOUND
- Design, implement, and configure enterprise-grade contact centre solutions.
- Support and maintain Cisco Webex Contact Center environments.
- Troubleshoot and resolve complex telephony and networking issues.
Posted 24d ago
Staff Software Engineer - Contact Centre
CommBank
Sydney CBD NSW•Full time
$120k - $150k
KEY POINTS WE FOUND
- Lead the transformation of CommSec's customer engagement platform.
- Drive the technical vision for customer interactions across digital and AI-enabled channels.
- Design scalable cloud-native solutions and mentor engineers.
Posted 8d ago
Contact Centre Sales Agent
Hamilton Island
Sydney NSW 2000•Full time
$60k - $80k
KEY POINTS WE FOUND
- Join a high-performing Reservations Team as a Contact Centre Sales Agent.
- Convert enquiries into bookings and deliver personalised guest experiences.
- Enjoy a hybrid work model with perks including discounted travel and health insurance.
+60d ago
ASO2 Customer Service Officer - Contact Centre Pool
South Australian Housing Trust
Adelaide SA 5000•Full time
$50k - $69k
KEY POINTS WE FOUND
- Provide inbound and outbound client services in a contact centre environment.
- Accurately record information pertaining to clients of the SA Housing Trust.
- Model behaviours aligned with the service values of the SA Housing Trust.
Posted 30d ago
Contact Centre Team Leader
Sharp & Carter
Sydney NSW 2000•Full time
$140k
KEY POINTS WE FOUND
- Lead and develop a national inbound sales and customer service team.
- Drive performance through coaching and data-led decision making.
- Build strong relationships with stakeholders and manage team operations.
+60d ago
Inbound Business Banker (Contact Centre)
Westpac
Parramatta NSW 2150•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide exceptional service and support to business customers over the phone.
- Assist customers with account support, online banking access, and technical assistance.
- Participate in a 9-week full-time training program to develop banking skills.
Posted 15d ago
Contact Centre Manager HYBRID — PERMANENT - FULL TIMESYDNEY
Mable
Sydney NSW 2000•Full time
$80k - $100k
KEY POINTS WE FOUND
- Oversee day-to-day activities of the HomeMade contact centre team.
- Lead and mentor customer service representatives to achieve performance targets.
- Implement strategies to optimise workforce management and enhance service delivery.
Posted 22d ago
Customer Contact Centre Officer
Pickles
Sydney NSW 2000•Full time
$60k - $70k
KEY POINTS WE FOUND
- Collaborate with the Customer Contact Centre team to deliver high-quality customer service.
- Manage customer queries through various channels including phone, email, and chat.
- Contribute to process improvements and maintain accurate records.
Posted 1d ago
Contact Centre Consultant
Qudos Bank
Traralgon VIC 3844•Full time
$60k - $70k
KEY POINTS WE FOUND
- Manage customer queries in a timely and professional manner.
- Provide exceptional service to customers via various communication channels.
- Support customers with the bank's range of products and services.
Posted 16d ago
Talent Attraction Consultant - Retail & Contact Centre
Australia Post
Richmond VIC 3121•Full time
$70k - $90k
KEY POINTS WE FOUND
- Manage end-to-end recruitment for award-level roles in retail and contact centre environments.
- Partner with hiring managers to understand workforce needs and improve hiring outcomes.
- Develop innovative sourcing strategies to attract talent for high-volume recruitment requirements.
Posted 1d ago
Contact Centre Representative
Community Housing Ltd
Robina QLD 4230•Casual/Holiday
$60k - $70k
KEY POINTS WE FOUND
- Provide professional and responsive support as the first point of contact for customers.
- Resolve enquiries and triage matters based on priority.
- Complete related administration and maintain accurate records.
Posted 2d ago
Contact Centre Consultant
Bank Australia
Traralgon VIC 3844•Full time
$60k - $70k
KEY POINTS WE FOUND
- Manage customer queries in a timely and professional manner.
- Provide exceptional service to customers via various communication channels.
- Support customers with their everyday banking needs and identify product opportunities.
Posted 23d ago
Contact Centre Consultant
Belgravia Health & Leisure Group Pty Ltd
Zetland NSW 2017•Full time
$50k - $65k
KEY POINTS WE FOUND
- Deliver exceptional customer service over phone and digital platforms.
- Engage with customers to promote services and build relationships.
- Work flexible hours including early mornings, late afternoons, and weekends.
Posted 16d ago
Contact Centre Consultant - Tourism (VIC)
BelgraviaPRO
Melbourne VIC 3000•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide support to Caravan Parks, Holiday Parks and Wellness Centres across Victoria.
- Engage with guests through various communication channels and ensure excellent customer service.
- Promote and up-sell services while managing bookings and inquiries.
Posted 10d ago
NATIONAL CONTACT CENTRE OPERATOR
A2B Australia
Brisbane QLD 4000•Full time
$50k - $60k
KEY POINTS WE FOUND
- Answer customer calls and efficiently book taxis.
- Help customers with travel-related queries.
- Provide exceptional customer service.
Posted 2d ago
Member Experience Officer - QLD Contact Centre
Heritage and People's Choice
Toowoomba City QLD 4350•Full time
$60k - $80k
KEY POINTS WE FOUND
- Provide high-quality service experiences to customers.
- Engage in needs-based conversations to assist members with their financial goals.
- Collaborate with team members to achieve strategic goals.